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User Story for Appointment Booking with Apple Watch

As a health-conscious individual, I book an appointment using my Apple Watch as a wearable option, so that I can receive personalized health insights and care tailored to my data.

Success definition: Given I am on the Empirical Health website and have clicked on 'Book an appointment' When I choose the 'Apple Watch' option in the appointment booking process Then I should see a confirmation that my appointment is scheduled using the Apple Watch for personalized health insights.

Trajectory

Step 1:

Url (before/after):

https://www.empirical.health/

https://app.empirical.health/?goal=General

Content (before/after):

RootWebArea Empirical Health: The future of primary care, focused, url='https://www.empirical.health/'
    navigation
        [32] link, center=(640,46), url='https://www.empirical.health/'
            image
        checkbox, checked='false'
Show more
        [41] link Book an appointment, center=(1111,46), url='https://app.empirical.health/?goal=General'
        [42] link Download, center=(1273,46), url='https://apps.apple.com/app/apple-store/id6449271489?pt=124999797&ct=Ads:ProgramPage&mt=8'
            image
    main
        image
        image, url='https://www.empirical.health/_astro/hero1.CgngR2s1_249PE0.webp'
        image, url='https://www.empirical.health/_astro/hero2.DD3gglpv_ZznkLy.webp'
        image, url='https://www.empirical.health/_astro/hero3.Mo4_KpQC_ZPQFLN.webp'
        image, url='https://www.empirical.health/_astro/hero4.B10XS-Vb_2v87Pb.webp'
        image, url='https://www.empirical.health/_astro/hero5.BTg4kam2_ZIQBKl.webp'
        image, url='https://www.empirical.health/_astro/hero6.sKYQRdC2_14ikpy.webp'
        StaticText Healthcare
        StaticText that
        StaticText revolves
        StaticText around
        StaticText you
        paragraph
            StaticText We’re a modern approach to whole-person care, combining a board-certified doctor with advanced monitoring using devices like Apple Watch.
        [69] link Download for iOS, center=(820,536), url='https://apps.apple.com/app/apple-store/id6449271489?pt=124999797&ct=Ads:ProgramPage&mt=8'
            image
        [71] link Book an appointment, center=(1082,536), url='https://app.empirical.health/?goal=General'
            image
        image
        StaticText 99%
        StaticText of
        StaticText your
        StaticText health
        StaticText is
        StaticText defined
        StaticText outside
        StaticText the
        StaticText doctor’s
        StaticText office.
        StaticText Empirical
        StaticText helps
        StaticText you
        StaticText manage
        StaticText it.
        StaticText Empirical pairs wearable data with real doctors to easily manage your day-to-day health, providing biometric insights, physical therapy, nutrition guidance, and more– all while still receiving the traditional care you’re used to.
        link Book an appointment, url='https://app.empirical.health/?goal=General'
            image
        image
        StaticText Receive
        StaticText customized
        StaticText care
        StaticText plans,
        StaticText no
        StaticText matter
        StaticText how
        StaticText complex
        StaticText your
        StaticText condition.
        StaticText Using cutting-edge generative AI, Empirical intelligently understands your condition and pairs it with your biometric data to develop a customized care plan, regardless of the condition you’re dealing with.
        link Learn more, url='https://apps.apple.com/app/apple-store/id6449271489?pt=124999797&ct=Ads:ProgramPage&mt=8'
            image
        image
        image
        StaticText The
        StaticText best
        StaticText part?
        StaticText You
        StaticText can
        StaticText get
        StaticText started
        StaticText in
        StaticText four
        StaticText steps.
        image
        paragraph
            StaticText Step
            StaticText 1
        paragraph
            StaticText Download the app
        paragraph
            StaticText Create an account and connect your wearable data
        image
        paragraph
            StaticText Step
            StaticText 2
        paragraph
            StaticText Receive a care plan
        paragraph
            StaticText Your health metrics are used to generate a custom care plan
        image
        paragraph
            StaticText Step
            StaticText 3
        paragraph
            StaticText Meet your doctor
        paragraph
            StaticText Schedule an appointment with your doctor right inside the app
        image
        paragraph
            StaticText Step
            StaticText 4
        paragraph
            StaticText Follow up in the app
        paragraph
            StaticText Chat with your doctor about the next steps in your care plan
        StaticText Covered
        StaticText by
        StaticText insurance.
        StaticText Available
        StaticText in
        StaticText 30
        StaticText states.
        StaticText Available
        StaticText in
        list
            listitem
                image
                StaticText Alabama
            listitem
                image
                StaticText Arkansas
            listitem
                image
                StaticText Arizona
            listitem
                image
                StaticText California
            listitem
                image
                StaticText Colorado
            listitem
                image
                StaticText Connecticut
            listitem
                image
                StaticText Florida
            listitem
                image
                StaticText Georgia
            listitem
                image
                StaticText Hawaii
            listitem
                image
                StaticText Iowa
            listitem
                image
                StaticText Indiana
            listitem
                image
                StaticText Kentucky
            listitem
                image
                StaticText Massachusetts
            listitem
                image
                StaticText Maryland
            listitem
                image
                StaticText Michigan
            listitem
                image
                StaticText Minnesota
            listitem
                image
                StaticText Missouri
            listitem
                image
                StaticText North Carolina
            listitem
                image
                StaticText New Jersey
            listitem
                image
                StaticText New Mexico
            listitem
                image
                StaticText Nevada
            listitem
                image
                StaticText New York
            listitem
                image
                StaticText Ohio
            listitem
                image
                StaticText Oklahoma
            listitem
                image
                StaticText Oregon
            listitem
                image
                StaticText Pennsylvania
            listitem
                image
                StaticText Tennessee
            listitem
                image
                StaticText Texas
            listitem
                image
                StaticText Utah
            listitem
                image
                StaticText Virginia
            listitem
                image
                StaticText Washington
            listitem
                image
                StaticText Wisconsin
        StaticText We
        StaticText accept
        list
            listitem
                image
                StaticText Anthem / Elevance
            listitem
                image
                StaticText Aetna
            listitem
                image
                StaticText Medicare (in Florida)
            listitem
                image
                StaticText HealthNet
            listitem
                image
                StaticText United Healthcare
            listitem
                image
                StaticText Blue Cross Blue Shield*
        image
        image
        StaticText No
        StaticText insurance?
        StaticText No
        StaticText problem.
        paragraph
            StaticText For individuals without health insurance, we offer affordable subscription packages from 6 months to a year.
        tablist, orientation='horizontal'
            tab 6 months, selected=True
            tab 12 months, selected=False
        tabpanel
            paragraph
                StaticText $
                StaticText 124.99
            separator, orientation='horizontal'
            link Subscribe for 6 months, url='https://buy.stripe.com/aEU7w6eT51Kc3iE3cf'
                image
        image, url='https://www.empirical.health/_astro/hero1.CgngR2s1_Z15aec8.webp'
        image, url='https://www.empirical.health/_astro/hero2.DD3gglpv_Z1VMpQk.webp'
        image, url='https://www.empirical.health/_astro/hero3.Mo4_KpQC_Z1vMYdY.webp'
        heading Join 2k+ people already on their way to better health.
        link Download for iOS, url='https://apps.apple.com/app/apple-store/id6449271489?pt=124999797&ct=Ads:ProgramPage&mt=8'
            image
        image, url='https://www.empirical.health/_astro/hero4.B10XS-Vb_11D9lU.webp'
        image, url='https://www.empirical.health/_astro/hero5.BTg4kam2_22e3vf.webp'
        image, url='https://www.empirical.health/_astro/hero6.sKYQRdC2_2k3z2D.webp'
    contentinfo
        link, url='https://www.empirical.health/'
            image
        paragraph
            StaticText Product
        list
            listitem
                link Download for iOS, url='https://apps.apple.com/app/apple-store/id6449271489?pt=124999797&ct=Ads:ProgramPage&mt=8'
            listitem
                link Download Sleep Tracker, url='https://apps.apple.com/us/app/empirical-sleep-apnea-care/id1623615785'
            listitem
                link Support, url='https://help.empirical.health/'
        paragraph
            StaticText Use Cases
        list
            listitem
                link POTS, url='https://www.empirical.health/pots'
            listitem
                link Deep Sleep, url='https://www.empirical.health/deep-sleep'
            listitem
                link Sleep apnea testing, url='https://www.empirical.health/apple-watch-sleep-apnea'
        paragraph
            StaticText Company
        list
            listitem
                link Blog, url='https://www.empirical.health/blog'
            listitem
                link Contact, url='https://www.empirical.health/contact'
        paragraph
            StaticText Legal
        list
            listitem
                link Privacy Policy, url='https://www.empirical.health/privacy'
            listitem
                link Terms of Service, url='https://www.empirical.health/terms'
            listitem
                link HIPAA Privacy Notice, url='https://www.empirical.health/hipaa-privacy'
            listitem
                link Telehealth Informed Consent, url='https://www.empirical.health/telehealth-informed-consent'
        paragraph
            StaticText Breathing Metrics
        list
            listitem
                link Breaths per min, url='https://www.empirical.health/metrics/breaths-min'
            listitem
                link Oxygen, url='https://www.empirical.health/metrics/oxygen'
            listitem
                link Sleeping blood oxygen, url='https://www.empirical.health/metrics/sleep-oxygen'
        paragraph
            StaticText Exercise Metrics
        list
            listitem
                link Activity, url='https://www.empirical.health/metrics/activity'
            listitem
                link VO2Max, url='https://www.empirical.health/metrics/vo2-max'
        paragraph
            StaticText Heart Metrics
        list
            listitem
                link Heart rate recovery (cardio recovery), url='https://www.empirical.health/metrics/heart-rate-recovery'
            listitem
                link Heart rate, url='https://www.empirical.health/metrics/heart-rate'
            listitem
                link Heart rate variability, url='https://www.empirical.health/metrics/hrv'
            listitem
                link Resting heart rate, url='https://www.empirical.health/metrics/rhr'
        paragraph
            StaticText Sleep Metrics
        list
            listitem
                link Deep sleep, url='https://www.empirical.health/metrics/deep-sleep-percent'
            listitem
                link Sleep duration, url='https://www.empirical.health/metrics/sleep-duration-mins'
            listitem
                link REM sleep, url='https://www.empirical.health/metrics/rem-sleep-percent'
RootWebArea Book an Appointment, focused, url='https://app.empirical.health/?goal=General'
    image
    StaticText Empirical Health
    StaticText Doctor appointment
    StaticText Do you own one of these wearables?
Show more
    image
    [59] div, center=(960,362), inner_text=Continue
    [55] div, center=(1193,268), inner_text=None
    [53] div, center=(1111,268), inner_text=Other
    [51] div, center=(1029,268), inner_text=Fitbit
    [49] div, center=(945,268), inner_text=Garmin
    [47] div, center=(853,268), inner_text=Samsung
    [45] div, center=(745,268), inner_text=Apple Watch
    StaticText All information you share is secure and confidential.

Reasoning for action: By clicking on the 'Book an appointment' link, I am directed to the appointment booking interface where I can select the 'Apple Watch' option. This step is crucial as it initiates the process of booking an appointment, which is necessary to meet the user story of receiving personalized health insights using their wearable data.

Action: click('41') # Click on the 'Book an appointment' link to explore appointment booking options.

Change Description: After clicking on the 'Book an appointment' link, the browser navigated to a new page titled 'Book an Appointment' where users can see options related to wearable devices for scheduling a doctor appointment, replacing the previous content about primary care.

Screenshot before:Screenshot after:---

Step 2:

Url (before/after):

https://app.empirical.health/?goal=General

https://app.empirical.health/?goal=General

Content (before/after):

RootWebArea Book an Appointment, focused, url='https://app.empirical.health/?goal=General'
    image
    StaticText Empirical Health
    StaticText Doctor appointment
    StaticText Do you own one of these wearables?
Show more
    image
    [59] div, center=(960,362), inner_text=Continue
    [55] div, center=(1193,268), inner_text=None
    [53] div, center=(1111,268), inner_text=Other
    [51] div, center=(1029,268), inner_text=Fitbit
    [49] div, center=(945,268), inner_text=Garmin
    [47] div, center=(853,268), inner_text=Samsung
    [45] div, center=(745,268), inner_text=Apple Watch
    StaticText All information you share is secure and confidential.
RootWebArea Book an Appointment, focused, url='https://app.empirical.health/?goal=General'
    image
    StaticText Empirical Health
    StaticText Doctor appointment
    StaticText Do you own one of these wearables?
Show more
    generic Continue, focused
    image
    [59] div, center=(960,362), inner_text=Continue
    [55] div, center=(1193,268), inner_text=None
    [53] div, center=(1111,268), inner_text=Other
    [51] div, center=(1029,268), inner_text=Fitbit
    [49] div, center=(945,268), inner_text=Garmin
    [47] div, center=(853,268), inner_text=Samsung
    [45] div, center=(745,268), inner_text=Apple Watch
    StaticText All information you share is secure and confidential.

Reasoning for action: I clicked on the 'Continue' button because it allows me to advance the appointment booking process. This is essential for enabling the user to select the 'Apple Watch' option for their appointment, which aligns with their goal of receiving personalized health insights tied to their wearable data. By clicking 'Continue,' I am actively moving closer to completing the booking with the desired wearable option.

Action: click('59') # Click on the 'Continue' button to proceed with the appointment booking process.

Change Description: After clicking the 'Continue' button, the button is now indicated as generic and focused, suggesting that the action triggered a change in the button's state while the rest of the content remains unchanged, indicating the user has moved forward in the appointment booking process.

Screenshot before:Screenshot after:---

Step 3:

Url (before/after):

https://app.empirical.health/?goal=General

https://app.empirical.health/?goal=General

Content (before/after):

RootWebArea Book an Appointment, focused, url='https://app.empirical.health/?goal=General'
    image
    StaticText Empirical Health
    StaticText Doctor appointment
    StaticText Do you own one of these wearables?
Show more
    generic Continue, focused
    image
    [59] div, center=(960,362), inner_text=Continue
    [55] div, center=(1193,268), inner_text=None
    [53] div, center=(1111,268), inner_text=Other
    [51] div, center=(1029,268), inner_text=Fitbit
    [49] div, center=(945,268), inner_text=Garmin
    [47] div, center=(853,268), inner_text=Samsung
    [45] div, center=(745,268), inner_text=Apple Watch
    StaticText All information you share is secure and confidential.
RootWebArea Book an Appointment, focused, url='https://app.empirical.health/?goal=General'
    image
    StaticText Empirical Health
    StaticText Doctor appointment
    StaticText Do you own one of these wearables?
Show more
    generic Apple Watch, focused
    image
    [67] div, center=(960,362), inner_text=Continue
    [55] div, center=(1193,268), inner_text=None
    [53] div, center=(1111,268), inner_text=Other
    [51] div, center=(1029,268), inner_text=Fitbit
    [49] div, center=(945,268), inner_text=Garmin
    [47] div, center=(853,268), inner_text=Samsung
    [45] div, center=(745,268), inner_text=Apple Watch
    StaticText All information you share is secure and confidential.

Reasoning for action: By clicking on the 'Apple Watch' option, I am indicating my choice of wearable device for the appointment booking. This step is essential as it moves me forward in the process of scheduling the appointment specifically tailored to my health data derived from the Apple Watch. Once selected, I should expect the webpage to update, allowing me to proceed to the next step in confirming my appointment.

Action: click('45') # Click on the 'Apple Watch' option to select it.

Change Description: After clicking on the 'Apple Watch' option, the state of the browser reflected the selection with 'Apple Watch' now receiving focus, indicating it has been chosen as the wearable option.

Screenshot before:Screenshot after:---