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Task

Book a Discovery Call for AI Customer Support Demo

As a potential customer, I book a discovery call for a demo of the AI customer support solution, so that I can assess how the service can enhance my business operations and improve customer satisfaction.

Success definition: Given I am on the Open.cx landing page and I want to explore demo options When I click on the 'Book a demo' link and select a date and time for the discovery call Then I should see the date and time of my discovery call confirmed along with a form to fill in my details.

Trajectory

Step 1:

Url (before/after):

https://open.cx/

https://cal.com/opencopilot/discovery-call-open?date=2025-01-12&month=2025-01

Content (before/after): 

RootWebArea Open - Enterprise AI Customer support, focused, url='https://open.cx/'
    image, url='https://framerusercontent.com/images/lF8BbHoXR5bx3LcRIOTmGRmEhY.png'
    image, url='https://framerusercontent.com/images/lF8BbHoXR5bx3LcRIOTmGRmEhY.png'
    image, url='https://framerusercontent.com/images/lF8BbHoXR5bx3LcRIOTmGRmEhY.png'
    main
Show more 
        heading Enterprise AI customer support ecosystem.
        paragraph
            StaticText All-in-one,
            strong
                StaticText truly
            strong
                StaticText AI
            StaticText platform
            StaticText for
            StaticText customer
            StaticText support.
            strong
                StaticText Deploy
                StaticText to
                StaticText millions
            StaticText and
            strong
                StaticText know
                StaticText each
                StaticText one
                StaticText personally.
        [105] link Book a demo, center=(428,483), url='https://cal.com/opencopilot/discovery-call-open'
            paragraph
        [124] heading Solves complex issues, center=(509,597)
        [126] paragraph, center=(509,634), inner_text=Solve Level 2 and Level 3 support tickets using AI.
        [131] heading AI-first multi-channel, center=(804,597)
        [127] div, center=(509,661)
        [133] paragraph, center=(804,634), inner_text=Train the AI once and deploy it on web, phone calls, email, and more.
        [138] heading Human empathy, center=(1100,597), inner_text=Human empathy 
        [134] div, center=(804,661)
        [140] paragraph, center=(1100,634), inner_text=Configure the tone, behavior, and empathy
        [145] heading Proactive AI support, center=(1395,597)
        [141] div, center=(1100,661)
        [147] paragraph, center=(1395,634), inner_text=Reach out to all users as if you have hired a team to do it.
        [161] image, center=(960,953)
        [151] video, center=(960,1015)
        [148] div, center=(1395,661)
        paragraph
            StaticText The worlds largest companies trust Open for AI customer support
        list
            listitem
                link, url='https://mollie.com/'
                    image, url='https://framerusercontent.com/images/ZLjUmZPZpRqNIH5nnW64ai7VcRA.png?scale-down-to=512'
                link, url='https://securly.com/'
                    image, url='https://framerusercontent.com/images/vnDMM2maNP12ejkrjsT3Ss4I3Ao.png?scale-down-to=512'
                link, url='https://kk.pt/'
                    image, url='https://framerusercontent.com/images/ZHfS7DEyH9ZOhdix1nF9TOGfxYs.png?scale-down-to=512'
                link, url='https://getgrib.nl/'
                    image, url='https://framerusercontent.com/images/hzf83cJRmlfizac2qn2XD9sFY.png?scale-down-to=512'
        paragraph
            StaticText • For inbound customer support
        heading World's best customer support AI agent.
        generic
            list
                listitem 1 of 4
                    image, url='https://framerusercontent.com/images/xcVsFcFg7M5SkoOkJX5lUfdBUN4.jpg'
                    image, url='https://framerusercontent.com/images/j89QOInDw8riJhTqlRq2XXqFu9k.png'
                    image, url='https://framerusercontent.com/images/9nYExwEqKiZOxikoZuzMhPzlIX8.jpg?scale-down-to=512'
                    image, url='https://framerusercontent.com/images/cX7m3535iN4CVXKDXXtackBm5us.jpg?scale-down-to=512'
                    image, url='https://framerusercontent.com/images/qW7wfyfR5LFpG5ERa5hUQTBQJI.png'
                    heading Support customers at scale
                    paragraph
                        StaticText Oppy, our AI engine, manages your most complex support requests across web, phone, and email—combining human-like empathy with unmatched scalability.
                listitem 2 of 4
                    paragraph
                        StaticText Refund order
                    heading Takes complex actions
                    paragraph
                        StaticText Our AI doesn’t just respond—it acts. From backend tasks to resolving user issues, it handles the heavy lifting with precision.
                listitem 3 of 4
                    image, url='https://framerusercontent.com/images/VK5jjfwXUH57Zq5AwsthzbABo.png'
                    image, url='https://framerusercontent.com/images/SAB49VZU5RLobxmbd7KGMxnWOU.png'
                    image, url='https://framerusercontent.com/images/Q5vveq9HOijJ1SgEYP8tTa29ps.png'
                    image, url='https://framerusercontent.com/images/JwMWmqL6o1oFSpwZtnmCzZsUQA.webp'
                    heading Trainable AI agents
                    paragraph
                        StaticText Train your AI with ease. Open.cx is the only platform supporting seamless integration with your training sources—just one click to get started.
            group Carousel pagination controls
                button Previous
                    image, url='https://framerusercontent.com/images/6tTbkXggWgQCAJ4DO2QEdXXmgM.svg'
                button Next
                    image, url='https://framerusercontent.com/images/11KSGbIZoRSg4pjdnUoif6MKHI.svg'
        paragraph
            StaticText • Web widget, Email, Slack, SMS, WhatsApp -- All AI first
        heading Support your customers on every channel with AI
            strong
        generic
            list
                listitem 1 of 5
                    image, url='https://framerusercontent.com/images/vTxvvptlN6JSe2uAHGPtb0xNrI.png'
                    heading Web widget
                    paragraph
                        StaticText Connect with customers directly on your website—chat, call, or assist instantly.
                listitem 2 of 5
                    image, url='https://framerusercontent.com/images/NwKxGDzOaCIDXEMndL49W1yCKlo.png'
                    heading Phone Calls & SMS Messages
                    paragraph
                        StaticText Handle calls and SMS automatically with AI that works round the clock with best-in-class human-like voices and tone
                listitem 3 of 5
                    image, url='https://framerusercontent.com/images/t5B4E17amYpytvyzNI0j3lA3I0.png'
                    heading Emails
                    paragraph
                        StaticText Resolve customer issues via email, powered by AI for precise and efficient support.
            group Carousel pagination controls
                button Previous
                    image, url='https://framerusercontent.com/images/6tTbkXggWgQCAJ4DO2QEdXXmgM.svg'
                button Next
                    image, url='https://framerusercontent.com/images/11KSGbIZoRSg4pjdnUoif6MKHI.svg'
        paragraph
            StaticText • For outbound and proactive support
        heading Proactively engage your customers at any scale
        generic
            list
                listitem 1 of 3
                    paragraph
                        StaticText Day 1
                    paragraph
                        StaticText AI Call the customer
                    image, url='https://framerusercontent.com/images/Ped5yygpfsSnA6nUlImVKpB2Fw4.png?scale-down-to=512'
                    paragraph
                        StaticText Call them as Tommy
                    paragraph
                        StaticText Collect their first product impressions
                    paragraph
                        StaticText Send it to the team slack channel
                    paragraph
                        StaticText Add step
                    paragraph
                        StaticText Day 2
                    paragraph
                        StaticText Follow Up email with AI
                    image, url='https://framerusercontent.com/images/s8wjCc7m3SgbrkYPxVb6E5IZiI.png'
                    paragraph
                        StaticText Thank the customer for the call
                    paragraph
                        StaticText Share with them some fun facts
                    paragraph
                        StaticText Create sub-task: "Run automated tests"
                    paragraph
                        StaticText Add actions
                    heading Outbound sequence
                    paragraph
                        StaticText Automate follow-ups and outreach with AI-driven sequences—email, calls, or both—tailored to your customers' needs
                listitem 2 of 3
                    image, url='https://framerusercontent.com/images/qI04oI2pOyb7VThfNf01qCWlQw.png'
                    image, url='https://framerusercontent.com/images/xcVsFcFg7M5SkoOkJX5lUfdBUN4.jpg'
                    image, url='https://framerusercontent.com/images/j89QOInDw8riJhTqlRq2XXqFu9k.png'
                    image, url='https://framerusercontent.com/images/9nYExwEqKiZOxikoZuzMhPzlIX8.jpg?scale-down-to=512'
                    image, url='https://framerusercontent.com/images/cX7m3535iN4CVXKDXXtackBm5us.jpg?scale-down-to=512'
                    image, url='https://framerusercontent.com/images/qW7wfyfR5LFpG5ERa5hUQTBQJI.png'
                    image, url='https://framerusercontent.com/images/iBem3bM7DskP1qLkV8JoHMLH68.jpg?scale-down-to=512'
                    image, url='https://framerusercontent.com/images/nohLo9MBnzgpUihaabr2w0xI.png'
                    image, url='https://framerusercontent.com/images/a5SO6bWYO9JGc90jHykGK0g78.jpg'
                    heading Human-like outbound phone calls
                    paragraph
                        StaticText Make natural-sounding AI calls to your customers, available 24/7 to handle inquiries, updates, or reminders.
                listitem 3 of 3
                    paragraph
                        StaticText Bugs reports
                    paragraph
                        StaticText 2
                    paragraph
                        StaticText Users are annoyed by the export buttons (sometimes it does not work)
                    paragraph
                        StaticText Reported by 34 users in 67 conversation
                    image, url='https://framerusercontent.com/images/KvYpZpFddcRRqVruxUZfmzSh0.png?scale-down-to=1024'
                    image, url='https://framerusercontent.com/images/YfiWn0gVlP7wcJSozAnGEpbzYs.png?scale-down-to=1024'
                    paragraph
                        StaticText Features request
                    paragraph
                        StaticText 7
                    paragraph
                        StaticText Finalize Website Design Mockups
                    paragraph
                        StaticText Due by: August 5, 2024
                    image, url='https://framerusercontent.com/images/iBem3bM7DskP1qLkV8JoHMLH68.jpg?scale-down-to=512'
                    image, url='https://framerusercontent.com/images/YfiWn0gVlP7wcJSozAnGEpbzYs.png?scale-down-to=1024'
                    paragraph
                        StaticText Update Portfolio with Recent Projects
                    paragraph
                        StaticText Due by: August 5, 2024
                    image, url='https://framerusercontent.com/images/9nYExwEqKiZOxikoZuzMhPzlIX8.jpg?scale-down-to=512'
                    image, url='https://framerusercontent.com/images/a5SO6bWYO9JGc90jHykGK0g78.jpg'
                    paragraph
                        StaticText Notable qoutes
                    paragraph
                        StaticText 3
                    paragraph
                        StaticText Host Design Review Meeting
                    paragraph
                        StaticText Due by: August 5, 2024
                    image, url='https://framerusercontent.com/images/mKwxopbnEeNzwo0LzcvyHC5RdMM.jpg'
                    image, url='https://framerusercontent.com/images/ICxrDQJb4h9XUOIqXj5C3oq5SA.png'
                    paragraph
                        StaticText Create Style Guide for Branding
                    paragraph
                        StaticText Due by: August 5, 2024
                    image, url='https://framerusercontent.com/images/KvYpZpFddcRRqVruxUZfmzSh0.png?scale-down-to=1024'
                    image, url='https://framerusercontent.com/images/a5SO6bWYO9JGc90jHykGK0g78.jpg'
                    paragraph
                        StaticText Conduct Competitor Analysis
                    paragraph
                        StaticText Due by: August 5, 2024
                    image, url='https://framerusercontent.com/images/KvYpZpFddcRRqVruxUZfmzSh0.png?scale-down-to=1024'
                    heading Massive scale Voice Of Customer (VoC)
                    paragraph
                        StaticText Capture, organize, and act on customer feedback at scale. From bug to feature requests and notable quotes, it ensures nothing gets overlooked.
            group Carousel pagination controls
                button Previous
                    image, url='https://framerusercontent.com/images/6tTbkXggWgQCAJ4DO2QEdXXmgM.svg'
                button Next
                    image, url='https://framerusercontent.com/images/11KSGbIZoRSg4pjdnUoif6MKHI.svg'
        paragraph
            StaticText • Customer Stories
        heading Everyone used it. loved it.
        image, url='https://framerusercontent.com/images/ibf2uuN4q4GRy2ojeLqiRW9r58Y.png'
        image, url='https://framerusercontent.com/images/ibf2uuN4q4GRy2ojeLqiRW9r58Y.png'
        paragraph
            StaticText "Thanks to Open’s AI chatbot, we’ve consistently achieved a remarkable 50% deflection rate. This is quite impressive, considering the breadth of Mollie’s product offerings and the complexity of some support queries."
        paragraph
            StaticText Rogier Schoute
        paragraph
            StaticText CPO of Mollie
        paragraph
            StaticText • Voice of the customer
        heading Everything you need
        heading Omnichannel inbox
        paragraph
            StaticText All of your support interactions from web, phone, email, sms, WhatsApp and Slack in one place.
        heading AI Assisted workspace
        paragraph
            StaticText CMD + J to get instant AI help on any input
        heading Complex tickets
        paragraph
            StaticText Solve L2, L3 tickets using AI
        heading Massive Scale Voice of Customer
        paragraph
            StaticText Plan your next 10 features from on the ground feedback by your users.
        heading Recommendation centre
        paragraph
            StaticText Actionable insights on how to make your AI better.
        heading Auto PII redaction
        paragraph
            StaticText Auto hide phone numbers, cards, and personal information
        heading Knowledge Gap Reporting
        paragraph
            StaticText Self healing AI
        heading Public help centre
        paragraph
            StaticText Crazy amount of AI features to write and enhance support articles
        heading Chat widget
        paragraph
            StaticText Good looking web support with AI
        heading Handoff
        paragraph
            StaticText Auto handoff tough tickets to human agents
        heading Quick AI Training
        paragraph
            StaticText Train the AI on the fly
        heading Contacts managment
        paragraph
            StaticText With auto AI enrichment
        heading Auto contact enrichment
        heading Webhooks
        paragraph
            StaticText • Workflows
        heading Map Your Communication Workflows
            strong
        paragraph
            StaticText Transform your business requirements into actionable workflows, supervised and optimized by AI.
        paragraph
            StaticText Inbound Support Request
        paragraph
            StaticText New support request received.
        paragraph
            StaticText Trigger
        paragraph
            StaticText Create Support Ticket
        paragraph
            StaticText Generate and assign a support ticket.
        paragraph
            StaticText Action
        paragraph
            StaticText Send Acknowledgment Email
        paragraph
            StaticText Confirm request receipt with an email.
        paragraph
            StaticText Action
        paragraph
            StaticText Add Action
        paragraph
            StaticText • AI Engine
        heading AI Powered Reasoning Engine
        paragraph
            StaticText Our advanced reasoning engine ensures accuracy
            strong
                StaticText with virtually no hallucinations and no out-of-context answers
            StaticText —always precise, always reliable
        image, url='https://framerusercontent.com/images/VFHHVSpuZVQFMLlIbYOt2aDM9M.png'
        image, url='https://framerusercontent.com/images/eJRDpgtUg1X1MQ5JucMFq3XxDYA.png'
        image, url='https://framerusercontent.com/images/VFHHVSpuZVQFMLlIbYOt2aDM9M.png'
        image, url='https://framerusercontent.com/images/vlPtrdQGdXWNhbhqpAmPFPzo.png'
        image, url='https://framerusercontent.com/images/VFHHVSpuZVQFMLlIbYOt2aDM9M.png'
        image, url='https://framerusercontent.com/images/2fgSxz8Rd99Piugq4PIyszXE.png'
        image, url='https://framerusercontent.com/images/VFHHVSpuZVQFMLlIbYOt2aDM9M.png'
        image, url='https://framerusercontent.com/images/MWNTtRghpl6fPZXuiEqVJeS9Us.png'
        image, url='https://framerusercontent.com/images/VFHHVSpuZVQFMLlIbYOt2aDM9M.png'
        image, url='https://framerusercontent.com/images/noFr6qGEBEI8jPHF7uyOapwWD0.png'
        heading Training Layer
        paragraph
            StaticText With more than 27 training sources, the AI can be trained on thousands of data points with just a few clicks.
        heading Actions Layer
        paragraph
            StaticText The engine orchestrates the execution of complex chains of actions (e.g., API calls to your backend).
        heading Guard Rails
        paragraph
            StaticText Third-party judge validates AI decisions for fairness, accuracy, and compliance.
        heading Judge
        paragraph
            StaticText With more than 27 training sources, the AI can be trained on thousands of data points with just a few clicks.
        heading Final answer
        paragraph
            StaticText Finally, The AI provides answers 4x faster than Intercom and other market leaders.
        paragraph
            StaticText • Security
        heading Complete control over your AI
        paragraph
            StaticText Open is designed for enterprises, offering advanced features to ensure AI safety, transparency, and monitoring at every level.
        image, url='https://framerusercontent.com/images/TJu1EgYpvRLsBmFiELvgGX5qgPc.png?scale-down-to=1024'
        image, url='https://framerusercontent.com/images/cTGoGBErfwWhypiDbCLT3cFgqYw.png?scale-down-to=1024'
        heading Inspect mode
        paragraph
            StaticText Monitor key metrics and make data-driven decisions effortlessly.
        heading Automated evals
        paragraph
            StaticText Customize dashboards and evaluation tools to fit your needs.
        heading Draft mode
        paragraph
            StaticText Pause, review, and refine AI- responses before they reach your customers.
        heading Resonating modal
        paragraph
            StaticText Understand the reasoning behind every AI decision, ensuring transparency and trust.
        heading Audit logs
        paragraph
            StaticText Track every interaction for compliance and continuous improvement.
        heading Guard rails
        paragraph
            StaticText Set boundaries to ensure AI responses stay aligned with your company’s policies.
        heading PII Redaction
        paragraph
            StaticText Automatically detect and redact sensitive customer data for privacy protection
        heading Un-approved topics
        paragraph
            StaticText Prevent the AI from addressing sensitive or off-limit topics.
        paragraph
            StaticText • AI Evaluation
        heading QA the AI 24/7
        paragraph
            StaticText Set up automated AI evaluations to ensure consistent performance and reliability around the clock.
        image, url='https://framerusercontent.com/images/0hVMtzxECAHDYI2unEQ0ELzIz6g.png?scale-down-to=1024'
        heading Automated alerting
        paragraph
            StaticText Get real-time alerts when performance metrics dip or anomalies occur
        heading Infinite evals
        paragraph
            StaticText Run unlimited evaluations tailored to your unique customer support scenarios
        heading Create evals from sessions
        paragraph
            StaticText Generate custom tests directly from real customer interactions to refine your AI’s behavior
        heading Know what went wrong
        paragraph
            StaticText Identify and resolve issues quickly with detailed reports and actionable insights
        paragraph
            StaticText • AI playground and custom training
        heading Move at the Speed of Thought
            strong
        paragraph
            StaticText With our built-in playground and real-time reporting, you can iterate and train your agents faster than anyone else.
        image, url='https://framerusercontent.com/images/QLdFhQwXaWo6GdjQDgI7H794m48.png?scale-down-to=1024'
        image, url='https://framerusercontent.com/images/tOSlDLdrDTX7OIAJwDVsdIyPonE.png?scale-down-to=1024'
        heading Quick training
        paragraph
            StaticText Rapidly train your AI to handle new scenarios with precision.
        heading Debug mode
        paragraph
            StaticText Analyze and refine responses with a detailed, interactive debugging tool.
        heading Headless widget
        paragraph
            StaticText Integrate AI-powered support without disrupting your workflows.
        heading Impact dashboard
        paragraph
            StaticText Track performance and measure ROI with intuitive, real-time analytics.
        paragraph
            StaticText Integrations
        heading Seamless Integrations with Your Favorite Tools
        paragraph
            StaticText Connect Open.cx with over 27+ popular tools like Slack, Zapier, and Notion to create a unified, efficient workflow.
        link See all, url='https://open.cx/integrations'
            paragraph
            image
        image, url='https://framerusercontent.com/images/Q5vveq9HOijJ1SgEYP8tTa29ps.png'
        image, url='https://framerusercontent.com/images/nvlfGwbYPR55DNXVOKh8efIZY.png'
        image, url='https://framerusercontent.com/images/fvlQJKhsdp50YdKbQZ5fmPQfbc.png'
        image, url='https://framerusercontent.com/images/SAB49VZU5RLobxmbd7KGMxnWOU.png'
        image, url='https://framerusercontent.com/images/RFIMbhT4v27QhfATb1ju7eMGDks.png'
        image, url='https://framerusercontent.com/images/UQnh4xj3FylpSwIWt2JQ2ZtgAA.png'
        image, url='https://framerusercontent.com/images/2Ete04a1FshD4CNooP6hoEye2A.png'
        image, url='https://framerusercontent.com/images/LKg2ybzxWutds9WSKpqGtaGw.jpg'
        paragraph
            StaticText FAQ
        heading Got questions? We've got answers.
        paragraph
            StaticText Find answers to common questions about Open and its capabilities.
        heading How does Open.cx’s AI learn my business processes?
        heading Can the AI automate backend processes?
        heading Is Open.cx secure for industries like finance or healthcare?
        heading Can I use Open.cx for outbound sales?
        heading Why choose Open.cx’s all-in-one offering?
        Canvas
        heading The Best AI Support
        paragraph
            StaticText Run a customer support operation that reaches millions—with a team of 3.
        link Book a Demo!, url='https://cal.com/opencopilot/discovery-call-open'
            paragraph
    contentinfo
        link, url='https://open.cx/#hero'
            image, url='https://framerusercontent.com/images/KY3yOelDrf4NnEraiEhGatczeZw.png'
        link, url='https://x.com/open_cx'
        link, url='https://github.com/openchatai'
        link, url='https://www.linkedin.com/company/openso'
        paragraph
            StaticText Product
        link Inbox, url='https://open.cx/products/inbox'
            paragraph
        link Outbound & Proactive, url='https://open.cx/products/outbound'
            paragraph
        link Integration, url='https://open.cx/integrations'
            paragraph
        link Workflows, url='https://open.cx/products/workflows'
            paragraph
        link Copilot, url='https://open.cx/products/copilot'
            paragraph
        paragraph
            StaticText Company
        link About, url='https://open.cx/about'
            paragraph
        paragraph
            StaticText Resources
        link Contact, url='https://open.cx/contact'
            paragraph
        link Privacy Policy, url='https://open.cx/legal-documents/privacy-policy'
            paragraph
        link Terms & conditions, url='https://open.cx/legal-documents/terms-conditions'
            paragraph
        StaticText © 2025 Open All rights reserved.
        link, url='https://ycombinator.com/'
            image, url='https://framerusercontent.com/images/jvTba7QUqdiV6wK3yMLj0b4jrI.webp'
    navigation
        [2077] link, center=(384,42), url='https://open.cx/#hero'
            image, url='https://framerusercontent.com/images/53MS2imLoMymWFzKfOVdhYY5bgw.svg'
        [2085] paragraph, center=(799,41), inner_text=Product
            StaticText Product
        [2093] paragraph, center=(904,41), inner_text=AI Agents
            StaticText AI Agents
        [2089] div, center=(841,41)
        [2100] link Manifesto, center=(1017,41), url='https://open.cx/about'
            paragraph
        [2097] div, center=(952,41)
        [2104] link Docs, center=(1092,41), url='https://docs.open.cx/'
            paragraph
        [2108] link Book a Demo, center=(1516,42), url='https://cal.com/opencopilot/discovery-call-open'
            paragraph

RootWebArea Discovery Call - Open | Mo from OpenCopilot | Cal.com, focused, url='https://cal.com/opencopilot/discovery-call-open?date=2025-01-12&month=2025-01'
    image
    main
        [89] switch Overlay my calendar, center=(1585,34), checked='false', type=button
        LabelText
Show more 
            StaticText Overlay my calendar
        group
            [93] radio $Switch to monthly view, center=(1795,34), checked='true', type=button
            [97] radio $Switch to weekly view, center=(1837,34), checked='false', type=button
            [101] radio $Switch to column view, center=(1879,34), checked='false', type=button
        list
            listitem
                [111] link Mo from OpenCopilot, center=(477,292), url='https://cal.com/opencopilot?redirect=false'
                    image Mo from OpenCopilot, url='https://cal.com/api/avatar/1eab568c-78f3-4035-8048-4107f40b5634.png'
        paragraph
            StaticText Mo from OpenCopilot
        heading Discovery Call - Open
        paragraph
            StaticText Hey! I’m Mo, the founder of Open. In this call, we’ll try to understand your needs, your business, and how we can help, as well as give Open a spin!
        StaticText 25m
        image Google Meet icon, url='https://cal.com/app-store/googlevideo/logo.webp'
        [129] paragraph, center=(536,554), inner_text=Google Meet
            StaticText Google Meet
        generic
        StaticText Select...
        [142] combobox Timezone Select, center=(491,590), autocomplete=off, contenteditable=True, expanded=False, hasPopup='menu', type=text
        [131] svg, center=(473,590)
        strong
            StaticText January
        [146] svg, center=(560,590)
        StaticText 2025
        [155] button View previous month, center=(1126,286), type=button
        [157] button View next month, center=(1162,286), type=button
        StaticText SUN
        StaticText MON
        StaticText TUE
        StaticText WED
        StaticText THU
        StaticText FRI
        StaticText SAT
        [175] button 1, center=(960,386), type=button
        [177] button 2, center=(1024,386), type=button
        [179] button 3, center=(1087,386), type=button
        [181] button 4, center=(1150,386), type=button
        [183] button 5, center=(771,449), type=button
        [185] button 6, center=(834,449), type=button
        [187] button 7, center=(897,449), type=button
        [189] button 8, center=(960,449), type=button
        [191] button 9, center=(1024,449), type=button
        [193] button 10, center=(1087,449), type=button
        [195] button 11 today, center=(1150,449), inner_text=11
today, type=button
        [199] button 12, center=(771,512), type=button
        [201] button 13, center=(834,512), type=button
        [203] button 14, center=(897,512), type=button
        [205] button 15, center=(960,512), type=button
        [207] button 16, center=(1024,512), type=button
        [209] button 17, center=(1087,512), type=button
        [211] button 18, center=(1150,512), type=button
        [213] button 19, center=(771,576), type=button
        [215] button 20, center=(834,576), type=button
        [217] button 21, center=(897,576), type=button
        [219] button 22, center=(960,576), type=button
        [221] button 23, center=(1024,576), type=button
        [223] button 24, center=(1087,576), type=button
        [225] button 25, center=(1150,576), type=button
        [227] button 26, center=(771,639), type=button
        [229] button 27, center=(834,639), type=button
        [231] button 28, center=(897,639), type=button
        [233] button 29, center=(960,639), type=button
        [235] button 30, center=(1024,639), type=button
        [237] button 31, center=(1087,639), type=button
        StaticText Sun
        StaticText 12
        group
            [246] radio 12h, center=(1377,286), checked='true', type=button
            [248] radio 24h, center=(1429,286), checked='false', type=button
        [255] button 7:50pm, center=(1340,335), type=button
        [258] button 8:15pm, center=(1340,381), type=button
        [261] button 8:40pm, center=(1340,427), type=button
        [264] button 9:05pm, center=(1340,473), type=button
        [267] button 9:30pm, center=(1340,519), type=button
        [271] link Cal.com Logo, center=(960,784), url='https://go.cal.com/booking'
            image Cal.com Logo, url='https://app.cal.com/api/logo'
    alert, atomic

Reasoning for action: By clicking on the 'Book a demo' link, I am initiating the process required to schedule a discovery call. This action takes me to the relevant interface where I can select my preferred date and time, thus fulfilling the user's goal of securing a demo of the AI customer support solution. This step is critical as it leads directly to the scheduling page, which will eventually allow me to fill out my details and confirm the appointment.

Action: click(105) # Click on 'Book a demo' link to explore demo options.

Change Description: After clicking the 'Book a demo' link, the browser navigated to a new page displaying the 'Discovery Call' interface for Open with Mo from OpenCopilot, where users can select a date, time and view options for their demo session, replacing the previous customer support information with scheduling options.

Screenshot before:Screenshot after:---

Step 2:

Url (before/after):

https://cal.com/opencopilot/discovery-call-open?date=2025-01-12&month=2025-01

https://cal.com/opencopilot/discovery-call-open?date=2025-01-12&month=2025-01

Content (before/after): 

RootWebArea Discovery Call - Open | Mo from OpenCopilot | Cal.com, focused, url='https://cal.com/opencopilot/discovery-call-open?date=2025-01-12&month=2025-01'
    image
    main
        [89] switch Overlay my calendar, center=(1585,34), checked='false', type=button
        LabelText
Show more 
            StaticText Overlay my calendar
        group
            [93] radio $Switch to monthly view, center=(1795,34), checked='true', type=button
            [97] radio $Switch to weekly view, center=(1837,34), checked='false', type=button
            [101] radio $Switch to column view, center=(1879,34), checked='false', type=button
        list
            listitem
                [111] link Mo from OpenCopilot, center=(477,292), url='https://cal.com/opencopilot?redirect=false'
                    image Mo from OpenCopilot, url='https://cal.com/api/avatar/1eab568c-78f3-4035-8048-4107f40b5634.png'
        paragraph
            StaticText Mo from OpenCopilot
        heading Discovery Call - Open
        paragraph
            StaticText Hey! I’m Mo, the founder of Open. In this call, we’ll try to understand your needs, your business, and how we can help, as well as give Open a spin!
        StaticText 25m
        image Google Meet icon, url='https://cal.com/app-store/googlevideo/logo.webp'
        [129] paragraph, center=(536,554), inner_text=Google Meet
            StaticText Google Meet
        generic
        StaticText Select...
        [142] combobox Timezone Select, center=(491,590), autocomplete=off, contenteditable=True, expanded=False, hasPopup='menu', type=text
        [131] svg, center=(473,590)
        strong
            StaticText January
        [146] svg, center=(560,590)
        StaticText 2025
        [155] button View previous month, center=(1126,286), type=button
        [157] button View next month, center=(1162,286), type=button
        StaticText SUN
        StaticText MON
        StaticText TUE
        StaticText WED
        StaticText THU
        StaticText FRI
        StaticText SAT
        [175] button 1, center=(960,386), type=button
        [177] button 2, center=(1024,386), type=button
        [179] button 3, center=(1087,386), type=button
        [181] button 4, center=(1150,386), type=button
        [183] button 5, center=(771,449), type=button
        [185] button 6, center=(834,449), type=button
        [187] button 7, center=(897,449), type=button
        [189] button 8, center=(960,449), type=button
        [191] button 9, center=(1024,449), type=button
        [193] button 10, center=(1087,449), type=button
        [195] button 11 today, center=(1150,449), inner_text=11
today, type=button
        [199] button 12, center=(771,512), type=button
        [201] button 13, center=(834,512), type=button
        [203] button 14, center=(897,512), type=button
        [205] button 15, center=(960,512), type=button
        [207] button 16, center=(1024,512), type=button
        [209] button 17, center=(1087,512), type=button
        [211] button 18, center=(1150,512), type=button
        [213] button 19, center=(771,576), type=button
        [215] button 20, center=(834,576), type=button
        [217] button 21, center=(897,576), type=button
        [219] button 22, center=(960,576), type=button
        [221] button 23, center=(1024,576), type=button
        [223] button 24, center=(1087,576), type=button
        [225] button 25, center=(1150,576), type=button
        [227] button 26, center=(771,639), type=button
        [229] button 27, center=(834,639), type=button
        [231] button 28, center=(897,639), type=button
        [233] button 29, center=(960,639), type=button
        [235] button 30, center=(1024,639), type=button
        [237] button 31, center=(1087,639), type=button
        StaticText Sun
        StaticText 12
        group
            [246] radio 12h, center=(1377,286), checked='true', type=button
            [248] radio 24h, center=(1429,286), checked='false', type=button
        [255] button 7:50pm, center=(1340,335), type=button
        [258] button 8:15pm, center=(1340,381), type=button
        [261] button 8:40pm, center=(1340,427), type=button
        [264] button 9:05pm, center=(1340,473), type=button
        [267] button 9:30pm, center=(1340,519), type=button
        [271] link Cal.com Logo, center=(960,784), url='https://go.cal.com/booking'
            image Cal.com Logo, url='https://app.cal.com/api/logo'
    alert, atomic

RootWebArea Discovery Call - Open | Mo from OpenCopilot | Cal.com, focused, url='https://cal.com/opencopilot/discovery-call-open?date=2025-01-12&month=2025-01'
    image
    main
        [89] switch Overlay my calendar, center=(1585,34), checked='false', type=button
        LabelText
Show more 
            StaticText Overlay my calendar
        group
            [93] radio $Switch to monthly view, center=(1795,34), checked='true', type=button
            [97] radio $Switch to weekly view, center=(1837,34), checked='false', type=button
            [101] radio $Switch to column view, center=(1879,34), checked='false', type=button
        list
            listitem
                [111] link Mo from OpenCopilot, center=(477,292), url='https://cal.com/opencopilot?redirect=false'
                    image Mo from OpenCopilot, url='https://cal.com/api/avatar/1eab568c-78f3-4035-8048-4107f40b5634.png'
        paragraph
            StaticText Mo from OpenCopilot
        heading Discovery Call - Open
        paragraph
            StaticText Hey! I’m Mo, the founder of Open. In this call, we’ll try to understand your needs, your business, and how we can help, as well as give Open a spin!
        StaticText 25m
        image Google Meet icon, url='https://cal.com/app-store/googlevideo/logo.webp'
        [129] paragraph, center=(536,554), inner_text=Google Meet
            StaticText Google Meet
        generic
        StaticText Select...
        [142] combobox Timezone Select, center=(491,590), autocomplete=off, contenteditable=True, expanded=False, hasPopup='menu', type=text
        [131] svg, center=(473,590)
        strong
            StaticText January
        [146] svg, center=(560,590)
        StaticText 2025
        [155] button View previous month, center=(1126,286), type=button
        [157] button View next month, center=(1162,286), type=button
        StaticText SUN
        StaticText MON
        StaticText TUE
        StaticText WED
        StaticText THU
        StaticText FRI
        StaticText SAT
        [175] button 1, center=(960,386), type=button
        [177] button 2, center=(1024,386), type=button
        [179] button 3, center=(1087,386), type=button
        [181] button 4, center=(1150,386), type=button
        [183] button 5, center=(771,449), type=button
        [185] button 6, center=(834,449), type=button
        [187] button 7, center=(897,449), type=button
        [189] button 8, center=(960,449), type=button
        [191] button 9, center=(1024,449), type=button
        [193] button 10, center=(1087,449), type=button
        [195] button 11 today, center=(1150,449), inner_text=11
today, type=button
        [199] button 12, center=(771,512), focused, type=button
        [201] button 13, center=(834,512), type=button
        [203] button 14, center=(897,512), type=button
        [205] button 15, center=(960,512), type=button
        [207] button 16, center=(1024,512), type=button
        [209] button 17, center=(1087,512), type=button
        [211] button 18, center=(1150,512), type=button
        [213] button 19, center=(771,576), type=button
        [215] button 20, center=(834,576), type=button
        [217] button 21, center=(897,576), type=button
        [219] button 22, center=(960,576), type=button
        [221] button 23, center=(1024,576), type=button
        [223] button 24, center=(1087,576), type=button
        [225] button 25, center=(1150,576), type=button
        [227] button 26, center=(771,639), type=button
        [229] button 27, center=(834,639), type=button
        [231] button 28, center=(897,639), type=button
        [233] button 29, center=(960,639), type=button
        [235] button 30, center=(1024,639), type=button
        [237] button 31, center=(1087,639), type=button
        StaticText Sun
        StaticText 12
        group
            [246] radio 12h, center=(1377,286), checked='true', type=button
            [248] radio 24h, center=(1429,286), checked='false', type=button
        [255] button 7:50pm, center=(1340,335), type=button
        [258] button 8:15pm, center=(1340,381), type=button
        [261] button 8:40pm, center=(1340,427), type=button
        [264] button 9:05pm, center=(1340,473), type=button
        [267] button 9:30pm, center=(1340,519), type=button
        [271] link Cal.com Logo, center=(960,784), url='https://go.cal.com/booking'
            image Cal.com Logo, url='https://app.cal.com/api/logo'
    alert, atomic

Reasoning for action: I chose to click on the button for January 12 because selecting a specific date is necessary for confirming the demo appointment. By doing this, I move closer to completing the user story as it aligns with the requirement of the user wanting to book a demo.

Action: click(199) # Click on the button for January 12 to select this date for the discovery call.

Change Description: After clicking the button for January 12, the date was selected for the discovery call, as reflected in the browser's URL being updated to include the date parameter 'date=2025-01-12'. The button for January 12 is now focused, indicating that it is the current selection.

Screenshot before:Screenshot after:---

Step 3:

Url (before/after):

https://cal.com/opencopilot/discovery-call-open?date=2025-01-12&month=2025-01

https://cal.com/opencopilot/discovery-call-open?date=2025-01-12&month=2025-01&slot=2025-01-12T19%3A50%3A29.987Z

Content (before/after): 

RootWebArea Discovery Call - Open | Mo from OpenCopilot | Cal.com, focused, url='https://cal.com/opencopilot/discovery-call-open?date=2025-01-12&month=2025-01'
    image
    main
        [89] switch Overlay my calendar, center=(1585,34), checked='false', type=button
        LabelText
Show more 
            StaticText Overlay my calendar
        group
            [93] radio $Switch to monthly view, center=(1795,34), checked='true', type=button
            [97] radio $Switch to weekly view, center=(1837,34), checked='false', type=button
            [101] radio $Switch to column view, center=(1879,34), checked='false', type=button
        list
            listitem
                [111] link Mo from OpenCopilot, center=(477,292), url='https://cal.com/opencopilot?redirect=false'
                    image Mo from OpenCopilot, url='https://cal.com/api/avatar/1eab568c-78f3-4035-8048-4107f40b5634.png'
        paragraph
            StaticText Mo from OpenCopilot
        heading Discovery Call - Open
        paragraph
            StaticText Hey! I’m Mo, the founder of Open. In this call, we’ll try to understand your needs, your business, and how we can help, as well as give Open a spin!
        StaticText 25m
        image Google Meet icon, url='https://cal.com/app-store/googlevideo/logo.webp'
        [129] paragraph, center=(536,554), inner_text=Google Meet
            StaticText Google Meet
        generic
        StaticText Select...
        [142] combobox Timezone Select, center=(491,590), autocomplete=off, contenteditable=True, expanded=False, hasPopup='menu', type=text
        [131] svg, center=(473,590)
        strong
            StaticText January
        [146] svg, center=(560,590)
        StaticText 2025
        [155] button View previous month, center=(1126,286), type=button
        [157] button View next month, center=(1162,286), type=button
        StaticText SUN
        StaticText MON
        StaticText TUE
        StaticText WED
        StaticText THU
        StaticText FRI
        StaticText SAT
        [175] button 1, center=(960,386), type=button
        [177] button 2, center=(1024,386), type=button
        [179] button 3, center=(1087,386), type=button
        [181] button 4, center=(1150,386), type=button
        [183] button 5, center=(771,449), type=button
        [185] button 6, center=(834,449), type=button
        [187] button 7, center=(897,449), type=button
        [189] button 8, center=(960,449), type=button
        [191] button 9, center=(1024,449), type=button
        [193] button 10, center=(1087,449), type=button
        [195] button 11 today, center=(1150,449), inner_text=11
today, type=button
        [199] button 12, center=(771,512), focused, type=button
        [201] button 13, center=(834,512), type=button
        [203] button 14, center=(897,512), type=button
        [205] button 15, center=(960,512), type=button
        [207] button 16, center=(1024,512), type=button
        [209] button 17, center=(1087,512), type=button
        [211] button 18, center=(1150,512), type=button
        [213] button 19, center=(771,576), type=button
        [215] button 20, center=(834,576), type=button
        [217] button 21, center=(897,576), type=button
        [219] button 22, center=(960,576), type=button
        [221] button 23, center=(1024,576), type=button
        [223] button 24, center=(1087,576), type=button
        [225] button 25, center=(1150,576), type=button
        [227] button 26, center=(771,639), type=button
        [229] button 27, center=(834,639), type=button
        [231] button 28, center=(897,639), type=button
        [233] button 29, center=(960,639), type=button
        [235] button 30, center=(1024,639), type=button
        [237] button 31, center=(1087,639), type=button
        StaticText Sun
        StaticText 12
        group
            [246] radio 12h, center=(1377,286), checked='true', type=button
            [248] radio 24h, center=(1429,286), checked='false', type=button
        [255] button 7:50pm, center=(1340,335), type=button
        [258] button 8:15pm, center=(1340,381), type=button
        [261] button 8:40pm, center=(1340,427), type=button
        [264] button 9:05pm, center=(1340,473), type=button
        [267] button 9:30pm, center=(1340,519), type=button
        [271] link Cal.com Logo, center=(960,784), url='https://go.cal.com/booking'
            image Cal.com Logo, url='https://app.cal.com/api/logo'
    alert, atomic

RootWebArea Discovery Call - Open | Mo from OpenCopilot | Cal.com, focused, url='https://cal.com/opencopilot/discovery-call-open?date=2025-01-12&month=2025-01&slot=2025-01-12T19%3A50%3A29.987Z'
    image
    main
        [89] switch Overlay my calendar, center=(1585,34), checked='false', type=button
        LabelText
Show more 
            StaticText Overlay my calendar
        group
            [93] radio $Switch to monthly view, center=(1795,34), checked='true', type=button
            [97] radio $Switch to weekly view, center=(1837,34), checked='false', type=button
            [101] radio $Switch to column view, center=(1879,34), checked='false', type=button
        list
            listitem
                [111] link Mo from OpenCopilot, center=(617,312), url='https://cal.com/opencopilot?redirect=false'
                    image Mo from OpenCopilot, url='https://cal.com/api/avatar/1eab568c-78f3-4035-8048-4107f40b5634.png'
        paragraph
            StaticText Mo from OpenCopilot
        heading Discovery Call - Open
        paragraph
            StaticText Hey! I’m Mo, the founder of Open. In this call, we’ll try to understand your needs, your business, and how we can help, as well as give Open a spin!
        StaticText Sunday, January 12, 2025
        StaticText 7:50 – 8:15 pm
        StaticText 25m
        image Google Meet icon, url='https://cal.com/app-store/googlevideo/logo.webp'
        [129] paragraph, center=(676,610), inner_text=Google Meet
            StaticText Google Meet
        StaticText UTC
        LabelText
            StaticText Your name
            StaticText *
        [132] div, center=(644,646), inner_text=UTC
        [131] svg, center=(613,646)
        [296] textbox Your name*, center=(1130,340), contenteditable=True, required, type=text
        LabelText
            StaticText Email address
            StaticText *
        [305] textbox Email address *, center=(1130,414), contenteditable=True, type=email
        LabelText
            StaticText Additional notes
        [333] textbox Additional notes, center=(1130,509), contenteditable=True
        [337] button Add guests, center=(1010,584), type=button
        StaticText By proceeding, you agree to our
        [341] link Terms, center=(1157,640), url='https://cal.com/terms'
        StaticText and
        [342] link Privacy Policy, center=(1244,640), url='https://cal.com/privacy'
        StaticText .
        [344] button Back, center=(1188,682), type=button
        [345] button Confirm, center=(1272,682), type=submit
        [271] link Cal.com Logo, center=(960,764), url='https://go.cal.com/booking'
            image Cal.com Logo, url='https://app.cal.com/api/logo'
    alert, atomic

Reasoning for action: I chose to click on the time slot for 7:50 PM because it is a suitable choice for the discovery call. This action is crucial as it progresses me towards booking the call; from here, I can confirm the date and time which is a necessary step before I can fill out my personal details as required in the user story.

Action: click(255) # Click on the time slot for 7:50 PM to book the discovery call.

Change Description: After clicking on the 7:50 PM time slot to book the discovery call, the browser's state updated to reflect this selection, displaying the new time (7:50–8:15 pm) and additional fields for user details such as name, email, and notes, along with the updated URL that now includes the selected time slot.

Screenshot before:Screenshot after:---