Task
User Journey to Learn About Rider's Services
As a potential customer exploring logistics options in Pakistan, I gather detailed information about Rider's services and delivery options, so that I can make an informed decision on whether to use their logistics services for my business needs.
Success definition: Given I am on the Rider homepage and interested in their services When I click on the About link and navigate to the About Us page, then click on the Contact link for more information, and further investigate the FAQ about estimated delivery time Then I should see the information about Rider's service offerings and the estimated delivery times for city orders clearly outlined, ensuring I understand their logistics solutions.
Trajectory
Step 1:
Url (before/after):
https://withrider.com/
https://withrider.com/about-us-2/
Content (before/after):
RootWebArea Rider – E-commerce Logistics Solutions for Pakistan, focused, url='https://withrider.com/'
[94] link, center=(457,60), url='http://www.withrider.com/'
image, url='https://withrider.com/wp-content/uploads/2021/09/Rider-FV-logo-copy-01.svg'
navigation
list
Show more
listitem
[103] link Home, center=(600,60), url='https://withrider.com/'
listitem
[105] link About, center=(680,60), url='https://withrider.com/about-us-2/'
listitem
[107] link News, center=(759,60), url='https://withrider.com/news-updated/'
listitem
[109] link Contact, center=(844,60), url='https://withrider.com/contact-us/'
[125] link Sign Up, center=(991,60), url='https://withrider.com/sign-up/'
[133] link Merchant Portal, center=(1159,60), url='http://app.withrider.com/'
[141] link Track Order, center=(1343,60), url='http://track.withrider.com/'
search
[149] button Search, center=(1493,60)
LabelText
StaticText Search
searchbox Search
main
article
[179] button, center=(1482,160)
link , url='https://withrider.com/#'
list
listitem
link Home, url='https://withrider.com/'
listitem
link About Us, url='https://withrider.com/about-us-2/'
listitem
link News, url='https://withrider.com/blog/'
listitem
link Contact, url='https://withrider.com/contact-us/'
listitem
link Sign Up, url='https://withrider.com/sign-up/'
listitem
link Merchant Portal, url='http://app.withrider.com/'
listitem
link Track Order, url='http://track.withrider.com/'
heading Modern Logistics for Pakistan
image September FB, url='https://withrider.com/wp-content/uploads/elementor/thumbs/September-FB-qclcpx3p5e5xljnuvkuvpv8kl06g1j9som2mhsz3li.png'
paragraph
StaticText Rider seamlessly connects with merchants for effortless product pickup, swift transportation, and efficient delivery. We also offer after-hour pickups available for next-morning convenience!
link, url='https://withrider.com/#'
heading
image, url='https://withrider.com/wp-content/uploads/2023/11/Our-Services.png'
paragraph
StaticText At Rider, we empower merchants and customers with our user-friendly portal and app, providing real-time information and instant support. As Pakistan's sole logistics company with an end-consumer app, we take pride in our innovation.
link, url='https://withrider.com/#'
heading
image, url='https://withrider.com/wp-content/uploads/2024/04/2.png'
paragraph
StaticText We solve SMEs' working capital challenges in Pakistan by offering a unique payment model. Merchants are paid when the Rider picks up the product, providing a reliable and flexible alternative to traditional payment methods for both buyers and sellers.
heading
image, url='https://withrider.com/wp-content/uploads/2024/04/8.png'
paragraph
StaticText At Rider, we understand the importance not only of speed, but also of agility and flexibility. We offer different timings based on your company and buyers’ needs and budgets. Just another way we’re putting the power back in the merchants’ and customers’ hands!
link, url='https://withrider.com/#'
heading
image, url='https://withrider.com/wp-content/uploads/2023/10/5-1.png'
paragraph
StaticText Experience full transparency with live tracking on our merchant portal and customer app. We're the only logistics company in Pakistan providing comprehensive tracking for both merchants and customers.
link, url='https://withrider.com/#'
heading
image, url='https://withrider.com/wp-content/uploads/2023/10/3-1.png'
paragraph
StaticText We prioritise both safety and convenience at Rider. Catering to the needs of Pakistan, we offer safe collection of cash, en-route deposits, and instant or 24 hour cash reconciliation for our merchants.
link, url='https://withrider.com/#'
heading
image, url='https://withrider.com/wp-content/uploads/2024/04/6.png'
image
heading Cities
StaticText +
heading Delivery Agents
image
StaticText +M
heading Parcels Delivered
image
StaticText +%
heading Delivery Rate
heading TRUSTED BY OVER 1000 MERCHANTS
group 1 of 8
link, url='https://www.daraz.pk/,https://khaadi.com/,https://pk.sapphireonline.pk/,https://www.sanasafinaz.com/pk/,https://www.gulahmedshop.com/,https://www.mariab.pk/,https://www.unilever.pk/,https://www.philipsaventpakistan.com/'
figure
image daraz-01, url='https://withrider.com/wp-content/uploads/2021/09/daraz-01.svg'
group 2 of 8
link, url='https://www.daraz.pk/,https://khaadi.com/,https://pk.sapphireonline.pk/,https://www.sanasafinaz.com/pk/,https://www.gulahmedshop.com/,https://www.mariab.pk/,https://www.unilever.pk/,https://www.philipsaventpakistan.com/'
figure
image Khaadi logo vector, url='https://withrider.com/wp-content/uploads/2021/09/Khaadi-logo-vector.svg'
group 3 of 8
link, url='https://www.daraz.pk/,https://khaadi.com/,https://pk.sapphireonline.pk/,https://www.sanasafinaz.com/pk/,https://www.gulahmedshop.com/,https://www.mariab.pk/,https://www.unilever.pk/,https://www.philipsaventpakistan.com/'
figure
image Sapphire_logo, url='https://withrider.com/wp-content/uploads/2021/09/Sapphire_logo.svg'
group 4 of 8
link, url='https://www.daraz.pk/,https://khaadi.com/,https://pk.sapphireonline.pk/,https://www.sanasafinaz.com/pk/,https://www.gulahmedshop.com/,https://www.mariab.pk/,https://www.unilever.pk/,https://www.philipsaventpakistan.com/'
figure
image sana-safinaz-seeklogo.com [Converted]-01, url='https://withrider.com/wp-content/uploads/2021/09/sana-safinaz-seeklogo.com-Converted-01.svg'
group 5 of 8
link, url='https://www.daraz.pk/,https://khaadi.com/,https://pk.sapphireonline.pk/,https://www.sanasafinaz.com/pk/,https://www.gulahmedshop.com/,https://www.mariab.pk/,https://www.unilever.pk/,https://www.philipsaventpakistan.com/'
figure
image gul-ahmed-01, url='https://withrider.com/wp-content/uploads/2021/09/gul-ahmed-01.svg'
button Previous slide
button Next slide
generic, atomic
complementary
image Rider Logo, url='https://withrider.com/wp-content/uploads/elementor/thumbs/Untitled-design-2-1-qjow4pb0n6bofo2s2odlwo62w8ltmvfijqhc3lu6h0.png'
paragraph
StaticText Plot 1-D/18. Korangi Industrial Area. Karachi
heading
StaticText
paragraph
link customerservice@withrider.com, url='mailto:customerservice@withrider.com%3Cbr%3E'
heading
StaticText
paragraph
link 42 32300534, url='tel: 04232300534'
link, url='tel: 04232300534'
heading
link, url='tel: 04232300534'
link, url='tel: 04232300534'
link, url='tel: 04232300534'
link, url='tel: 04232300534'
link, url='tel: 04232300534'
link, url='tel: 04232300534'
link, url='tel: 04232300534'
link, url='tel: 04232300534'
link, url='tel: 04232300534'
link, url='tel: 04232300534'
list
link, url='tel: 04232300534'
listitem
link, url='tel: 04232300534'
link Privacy Policy, url='https://withrider.com/privacy-policy/'
listitem
link Contact, url='https://withrider.com/contact-us/'
StaticText © Copyright 2021 Created By –
link Team Savvy, url='https://savvy.com.pk/business'
link Twitter , url='https://twitter.com/WithRider_'
link Facebook-f , url='https://www.facebook.com/WithRider/'
link Linkedin-in , url='https://www.linkedin.com/company/withrider/'
link Instagram , url='https://www.instagram.com/with_rider/'
[584] image WhatsApp us, center=(1880,1040), title=WhatsApp us, url='https://withrider.com/wp-content/plugins/click-to-chat-for-whatsapp/new/inc/assets/img/whatsapp-logo.svg'
StaticText desktop
RootWebArea About Us – Rider, focused, url='https://withrider.com/about-us-2/'
[94] link, center=(457,60), url='http://www.withrider.com/'
image, url='https://withrider.com/wp-content/uploads/2021/09/Rider-FV-logo-copy-01.svg'
navigation
list
Show more
listitem
[103] link Home, center=(600,60), url='https://withrider.com/'
listitem
[105] link About, center=(680,60), url='https://withrider.com/about-us-2/'
listitem
[107] link News, center=(759,60), url='https://withrider.com/news-updated/'
listitem
[109] link Contact, center=(844,60), url='https://withrider.com/contact-us/'
[125] link Sign Up, center=(991,60), url='https://withrider.com/sign-up/'
[133] link Merchant Portal, center=(1159,60), url='http://app.withrider.com/'
[141] link Track Order, center=(1343,60), url='http://track.withrider.com/'
search
[149] button Search, center=(1493,60)
LabelText
StaticText Search
searchbox Search
main
article
group 1 of 14
figure
image Rider Team, url='https://withrider.com/wp-content/uploads/2023/11/9-1-768x768.png'
group 2 of 14
figure
image Rider Team, url='https://withrider.com/wp-content/uploads/2023/11/6-768x768.png'
group 3 of 14
figure
image Rider Team, url='https://withrider.com/wp-content/uploads/2023/11/12-768x768.png'
group 4 of 14
figure
image Rider Team, url='https://withrider.com/wp-content/uploads/2023/11/1-768x768.png'
[252] button Previous slide, center=(412,342)
[254] button Next slide, center=(1508,342)
generic, atomic
heading WHO WE ARE
paragraph
StaticText Rider is a fast-growing, market-leading
StaticText e-commerce logistics
StaticText startup in Pakistan.
StaticText We help online businesses deliver their products to their end-customers.
paragraph
StaticText From humble beginnings in 2019, we now work with over
StaticText 1 000 shippers
StaticText in
StaticText all the major locations in Pakistan
StaticText .
[292] link CONTACT US FOR THE FULL LIST, center=(1232,684), url='https://withrider.com/contact-us/'
paragraph
StaticText We are a
StaticText last-mile delivery company
StaticText , providing strong
StaticText ‘technology meets ground operations
StaticText ’ solutions, giving us one of the
StaticText fastest delivery times
StaticText and
StaticText highest delivery success
StaticText rates in Pakistan. We make shipping as easy as possible for our
StaticText merchants
StaticText , and to empower
StaticText end-customers
StaticText with more
StaticText control
StaticText over their delivery experience.
heading WHAT WE DO
heading OUR MISSION
paragraph
StaticText To become Pakistan’s number one e-commerce logistics service provider.
paragraph
StaticText Think
StaticText Amazon-level logistics
StaticText !
paragraph
StaticText We offer a
StaticText range of merchant services,
StaticText from same-day and next-day delivery options to nationwide warehouse movement and fulfillment. We work closely with our merchants to develop new and innovative services that meet their changing needs.
paragraph
StaticText Our
StaticText plug-and-play merchant portal
StaticText connects easily with any online store, giving our merchants frictionless and quick pick-up options, with
StaticText full flexibility
StaticText and visibility on the movement of their products.
paragraph
StaticText Through our convenient
StaticText customer app
StaticText , we provide
StaticText live tracking
StaticText with
StaticText end-to-end visibility
StaticText and
StaticText flexibility to change delivery locations, dates and times
StaticText .
paragraph
StaticText Our
StaticText live reconciliation
StaticText allows us to deliver shippers’ payments within 24 hours, solving a major market pain point for e-commerce.
heading OUR SERVICES
paragraph
strong
StaticText Ready to join the Rider success story?
link SIGN UP IN SECONDS!, url='https://withrider.com/merchant-signup/'
heading MEET THE TEAM
image COO, url='https://withrider.com/wp-content/uploads/elementor/thumbs/3-qk0ylw6hpnrlqnh67vfgr5qgp3arb813s8kgjraq4w.png'
heading SALMAN
heading ALLANA
paragraph
StaticText CEO & Founder
image COO, url='https://withrider.com/wp-content/uploads/elementor/thumbs/2-qk0ylms3tbeqijutqrd7283ur8l368zsey1lqzonv4.png'
heading ALI
heading AKHAI
paragraph
StaticText COO
image CFO, url='https://withrider.com/wp-content/uploads/elementor/thumbs/6-qk0ymxs1b172n1yk4bojiw8wgi5fv46d9envqtqz80.png'
heading YOUSUF
heading RAUF
paragraph
StaticText CFO
image CUSTOMER EXPERIENCE, url='https://withrider.com/wp-content/uploads/elementor/thumbs/5-qk0ymiqm9omhhakek56if01iyc7kfyinvc842ed9zk.png'
heading SHAHNAZ
heading ABBASI
paragraph
StaticText Head of Customer Experience
image Head of product, url='https://withrider.com/wp-content/uploads/elementor/thumbs/1-qk0yl9md5mwq00dxvlof3bfefudy6hjjp4wt1486a8.png'
heading JUNAID
heading BASIR
paragraph
StaticText Head of Product
image HR, url='https://withrider.com/wp-content/uploads/elementor/thumbs/4-qk0ym6ipsu5rad25jhwd0l4j8bvsnw65hnqstsve8g.png'
heading MOHTASHIM
heading ANWER
paragraph
StaticText Head of HR
complementary
image Rider Logo, url='https://withrider.com/wp-content/uploads/elementor/thumbs/Untitled-design-2-1-qjow4pb0n6bofo2s2odlwo62w8ltmvfijqhc3lu6h0.png'
paragraph
StaticText Plot 1-D/18. Korangi Industrial Area. Karachi
heading
StaticText
paragraph
link customerservice@withrider.com, url='mailto:customerservice@withrider.com%3Cbr%3E'
heading
StaticText
paragraph
link 42 32300534, url='tel: 04232300534'
link, url='tel: 04232300534'
heading
link, url='tel: 04232300534'
link, url='tel: 04232300534'
link, url='tel: 04232300534'
link, url='tel: 04232300534'
link, url='tel: 04232300534'
link, url='tel: 04232300534'
link, url='tel: 04232300534'
link, url='tel: 04232300534'
link, url='tel: 04232300534'
link, url='tel: 04232300534'
list
link, url='tel: 04232300534'
listitem
link, url='tel: 04232300534'
link Privacy Policy, url='https://withrider.com/privacy-policy/'
listitem
link Contact, url='https://withrider.com/contact-us/'
StaticText © Copyright 2021 Created By –
link Team Savvy, url='https://savvy.com.pk/business'
link Twitter , url='https://twitter.com/WithRider_'
link Facebook-f , url='https://www.facebook.com/WithRider/'
link Linkedin-in , url='https://www.linkedin.com/company/withrider/'
link Instagram , url='https://www.instagram.com/with_rider/'
[628] image WhatsApp us, center=(1880,1040), title=WhatsApp us, url='https://withrider.com/wp-content/plugins/click-to-chat-for-whatsapp/new/inc/assets/img/whatsapp-logo.svg'
StaticText desktop
Reasoning for action: By clicking on the About link, I am directing myself to a page that is likely to contain comprehensive information about Rider's mission, vision, and the services they offer. This is essential for the user to make an informed decision about utilizing Rider's logistics services.
Action: click(105) # Click on the About link to learn more about the company.
Change Description: The browser navigated from the 'E-commerce Logistics Solutions for Pakistan' homepage to the 'About Us' page of Rider, changing the visible content to include information about the company's mission, team, and services. The URL updated from 'https://withrider.com/' to 'https://withrider.com/about-us-2/', reflecting this transition.
Screenshot before:Screenshot after:---
Step 2:
Url (before/after):
https://withrider.com/about-us-2/
https://withrider.com/contact-us/
Content (before/after):
RootWebArea About Us – Rider, focused, url='https://withrider.com/about-us-2/'
[94] link, center=(457,60), url='http://www.withrider.com/'
image, url='https://withrider.com/wp-content/uploads/2021/09/Rider-FV-logo-copy-01.svg'
navigation
list
Show more
listitem
[103] link Home, center=(600,60), url='https://withrider.com/'
listitem
[105] link About, center=(680,60), url='https://withrider.com/about-us-2/'
listitem
[107] link News, center=(759,60), url='https://withrider.com/news-updated/'
listitem
[109] link Contact, center=(844,60), url='https://withrider.com/contact-us/'
[125] link Sign Up, center=(991,60), url='https://withrider.com/sign-up/'
[133] link Merchant Portal, center=(1159,60), url='http://app.withrider.com/'
[141] link Track Order, center=(1343,60), url='http://track.withrider.com/'
search
[149] button Search, center=(1493,60)
LabelText
StaticText Search
searchbox Search
main
article
group 1 of 14
figure
image Rider Team, url='https://withrider.com/wp-content/uploads/2023/11/9-1-768x768.png'
group 2 of 14
figure
image Rider Team, url='https://withrider.com/wp-content/uploads/2023/11/6-768x768.png'
group 3 of 14
figure
image Rider Team, url='https://withrider.com/wp-content/uploads/2023/11/12-768x768.png'
group 4 of 14
figure
image Rider Team, url='https://withrider.com/wp-content/uploads/2023/11/1-768x768.png'
[252] button Previous slide, center=(412,342)
[254] button Next slide, center=(1508,342)
generic, atomic
heading WHO WE ARE
paragraph
StaticText Rider is a fast-growing, market-leading
StaticText e-commerce logistics
StaticText startup in Pakistan.
StaticText We help online businesses deliver their products to their end-customers.
paragraph
StaticText From humble beginnings in 2019, we now work with over
StaticText 1 000 shippers
StaticText in
StaticText all the major locations in Pakistan
StaticText .
[292] link CONTACT US FOR THE FULL LIST, center=(1232,684), url='https://withrider.com/contact-us/'
paragraph
StaticText We are a
StaticText last-mile delivery company
StaticText , providing strong
StaticText ‘technology meets ground operations
StaticText ’ solutions, giving us one of the
StaticText fastest delivery times
StaticText and
StaticText highest delivery success
StaticText rates in Pakistan. We make shipping as easy as possible for our
StaticText merchants
StaticText , and to empower
StaticText end-customers
StaticText with more
StaticText control
StaticText over their delivery experience.
heading WHAT WE DO
heading OUR MISSION
paragraph
StaticText To become Pakistan’s number one e-commerce logistics service provider.
paragraph
StaticText Think
StaticText Amazon-level logistics
StaticText !
paragraph
StaticText We offer a
StaticText range of merchant services,
StaticText from same-day and next-day delivery options to nationwide warehouse movement and fulfillment. We work closely with our merchants to develop new and innovative services that meet their changing needs.
paragraph
StaticText Our
StaticText plug-and-play merchant portal
StaticText connects easily with any online store, giving our merchants frictionless and quick pick-up options, with
StaticText full flexibility
StaticText and visibility on the movement of their products.
paragraph
StaticText Through our convenient
StaticText customer app
StaticText , we provide
StaticText live tracking
StaticText with
StaticText end-to-end visibility
StaticText and
StaticText flexibility to change delivery locations, dates and times
StaticText .
paragraph
StaticText Our
StaticText live reconciliation
StaticText allows us to deliver shippers’ payments within 24 hours, solving a major market pain point for e-commerce.
heading OUR SERVICES
paragraph
strong
StaticText Ready to join the Rider success story?
link SIGN UP IN SECONDS!, url='https://withrider.com/merchant-signup/'
heading MEET THE TEAM
image COO, url='https://withrider.com/wp-content/uploads/elementor/thumbs/3-qk0ylw6hpnrlqnh67vfgr5qgp3arb813s8kgjraq4w.png'
heading SALMAN
heading ALLANA
paragraph
StaticText CEO & Founder
image COO, url='https://withrider.com/wp-content/uploads/elementor/thumbs/2-qk0ylms3tbeqijutqrd7283ur8l368zsey1lqzonv4.png'
heading ALI
heading AKHAI
paragraph
StaticText COO
image CFO, url='https://withrider.com/wp-content/uploads/elementor/thumbs/6-qk0ymxs1b172n1yk4bojiw8wgi5fv46d9envqtqz80.png'
heading YOUSUF
heading RAUF
paragraph
StaticText CFO
image CUSTOMER EXPERIENCE, url='https://withrider.com/wp-content/uploads/elementor/thumbs/5-qk0ymiqm9omhhakek56if01iyc7kfyinvc842ed9zk.png'
heading SHAHNAZ
heading ABBASI
paragraph
StaticText Head of Customer Experience
image Head of product, url='https://withrider.com/wp-content/uploads/elementor/thumbs/1-qk0yl9md5mwq00dxvlof3bfefudy6hjjp4wt1486a8.png'
heading JUNAID
heading BASIR
paragraph
StaticText Head of Product
image HR, url='https://withrider.com/wp-content/uploads/elementor/thumbs/4-qk0ym6ipsu5rad25jhwd0l4j8bvsnw65hnqstsve8g.png'
heading MOHTASHIM
heading ANWER
paragraph
StaticText Head of HR
complementary
image Rider Logo, url='https://withrider.com/wp-content/uploads/elementor/thumbs/Untitled-design-2-1-qjow4pb0n6bofo2s2odlwo62w8ltmvfijqhc3lu6h0.png'
paragraph
StaticText Plot 1-D/18. Korangi Industrial Area. Karachi
heading
StaticText
paragraph
link customerservice@withrider.com, url='mailto:customerservice@withrider.com%3Cbr%3E'
heading
StaticText
paragraph
link 42 32300534, url='tel: 04232300534'
link, url='tel: 04232300534'
heading
link, url='tel: 04232300534'
link, url='tel: 04232300534'
link, url='tel: 04232300534'
link, url='tel: 04232300534'
link, url='tel: 04232300534'
link, url='tel: 04232300534'
link, url='tel: 04232300534'
link, url='tel: 04232300534'
link, url='tel: 04232300534'
link, url='tel: 04232300534'
list
link, url='tel: 04232300534'
listitem
link, url='tel: 04232300534'
link Privacy Policy, url='https://withrider.com/privacy-policy/'
listitem
link Contact, url='https://withrider.com/contact-us/'
StaticText © Copyright 2021 Created By –
link Team Savvy, url='https://savvy.com.pk/business'
link Twitter , url='https://twitter.com/WithRider_'
link Facebook-f , url='https://www.facebook.com/WithRider/'
link Linkedin-in , url='https://www.linkedin.com/company/withrider/'
link Instagram , url='https://www.instagram.com/with_rider/'
[628] image WhatsApp us, center=(1880,1040), title=WhatsApp us, url='https://withrider.com/wp-content/plugins/click-to-chat-for-whatsapp/new/inc/assets/img/whatsapp-logo.svg'
StaticText desktop
RootWebArea Contact – Rider, focused, url='https://withrider.com/contact-us/'
[94] link, center=(457,60), url='http://www.withrider.com/'
image, url='https://withrider.com/wp-content/uploads/2021/09/Rider-FV-logo-copy-01.svg'
navigation
list
Show more
listitem
[103] link Home, center=(600,60), url='https://withrider.com/'
listitem
[105] link About, center=(680,60), url='https://withrider.com/about-us-2/'
listitem
[107] link News, center=(759,60), url='https://withrider.com/news-updated/'
listitem
[109] link Contact, center=(844,60), url='https://withrider.com/contact-us/'
[125] link Sign Up, center=(991,60), url='https://withrider.com/sign-up/'
[133] link Merchant Portal, center=(1159,60), url='http://app.withrider.com/'
[141] link Track Order, center=(1343,60), url='http://track.withrider.com/'
search
[149] button Search, center=(1493,60)
LabelText
StaticText Search
searchbox Search
main
article
[175] button, center=(912,156)
link , url='https://withrider.com/contact-us/#'
list
listitem
link Home, url='https://withrider.com/'
listitem
link About Us, url='https://withrider.com/about-us-2/'
listitem
link News, url='https://withrider.com/blog/'
listitem
link Contact, url='https://withrider.com/contact-us/'
listitem
link Sign Up, url='https://withrider.com/sign-up/'
listitem
link Merchant Portal, url='http://app.withrider.com/'
listitem
link Track Order, url='http://track.withrider.com/'
heading NEED HELP?
paragraph
StaticText Provide your contact details to the left and our dedicated customer service team will assist ANY and ALL delivery queries!
image, url='https://withrider.com/wp-content/uploads/2023/08/FB-August-2.png'
status, atomic
list
form Contact form
heading Ready to Get Started?
paragraph
StaticText Your email address will not be published. Required fields are marked *
paragraph
[229] textbox Your Name *, center=(1245,356), contenteditable=True, required, type=text
paragraph
[232] textbox Phone *, center=(1245,426), contenteditable=True, required, type=tel
paragraph
[235] textbox Address *, center=(1245,496), contenteditable=True, required, type=text
paragraph
[238] textbox Your Email *, center=(1245,566), contenteditable=True, required, type=email
paragraph
[240] button SEND MESSAGE, center=(1110,636), type=submit
heading FREQUENTLY ASKED QUETIONS
StaticText WHAT'S THE ESTIMATED DELIVERY TIME?
StaticText
paragraph
StaticText For within city orders, 1 - 3 working days
[268] i, center=(923,902)
paragraph
StaticText Our of city order, 3 - 5 working days
paragraph
StaticText If you don’t receive your order within this time,
[276] link contact, center=(776,1055), url='https://withrider.com/contact-us/'
StaticText our customer support team.
StaticText HOW CAN I CONTACT CUSTOMER SERVICE?
StaticText
StaticText HOW CAN I TRACK MY ORDER
StaticText
StaticText HOW DO I OPEN A MERCHANT ACCOUNT?
StaticText
paragraph
StaticText You can open a merchant account by following the
[306] link merchant portal, center=(1407,965), url='https://withrider.com/merchant-signup/'
StaticText .
[302] i, center=(1493,902)
StaticText WHERE DOES RIDER OPERATE?
StaticText
StaticText HOW DO I JOIN THE RIDER TEAM?
StaticText
Iframe Plot No. 1-D/18,Sector 30, Korangi Industrial Zone, Karachi
RootWebArea, url='https://www.google.com/maps/embed?origin=mfe&pb=!1m4!2m1!1sPlot+No.+1-D/18,Sector+30,+Korangi+Industrial+Zone,+Karachi!5e0!6i10'
complementary
[309] i, center=(1493,1017)
image Rider Logo, url='https://withrider.com/wp-content/uploads/elementor/thumbs/Untitled-design-2-1-qjow4pb0n6bofo2s2odlwo62w8ltmvfijqhc3lu6h0.png'
paragraph
StaticText Plot 1-D/18. Korangi Industrial Area. Karachi
heading
StaticText
paragraph
link customerservice@withrider.com, url='mailto:customerservice@withrider.com%3Cbr%3E'
heading
StaticText
paragraph
link 42 32300534, url='tel: 04232300534'
link, url='tel: 04232300534'
heading
link, url='tel: 04232300534'
link, url='tel: 04232300534'
link, url='tel: 04232300534'
link, url='tel: 04232300534'
link, url='tel: 04232300534'
link, url='tel: 04232300534'
link, url='tel: 04232300534'
link, url='tel: 04232300534'
link, url='tel: 04232300534'
link, url='tel: 04232300534'
list
link, url='tel: 04232300534'
listitem
link, url='tel: 04232300534'
link Privacy Policy, url='https://withrider.com/privacy-policy/'
listitem
link Contact, url='https://withrider.com/contact-us/'
StaticText © Copyright 2021 Created By –
link Team Savvy, url='https://savvy.com.pk/business'
link Twitter , url='https://twitter.com/WithRider_'
link Facebook-f , url='https://www.facebook.com/WithRider/'
link Linkedin-in , url='https://www.linkedin.com/company/withrider/'
link Instagram , url='https://www.instagram.com/with_rider/'
[444] image WhatsApp us, center=(1880,1040), title=WhatsApp us, url='https://withrider.com/wp-content/plugins/click-to-chat-for-whatsapp/new/inc/assets/img/whatsapp-logo.svg'
StaticText desktop
Reasoning for action: By clicking on the 'Contact Us for the full list' link, I am seeking to access more specific information about Rider's service offerings and delivery options. This step is crucial as it potentially opens up access to detailed contact methods or resources that can provide me with answers about their logistics solutions, particularly the estimated delivery times for city orders, which are essential for making an informed decision.
Action: click(292) # Click on the 'Contact Us for the full list' link to gather more information about their services.
Change Description: The browser navigated from the 'About Us' page to the 'Contact' page, where the layout shifted to include a contact form, options for frequently asked questions, and direct contact details for customer support.
Screenshot before:Screenshot after:---
Step 3:
Url (before/after):
https://withrider.com/contact-us/
https://withrider.com/contact-us/
Content (before/after):
RootWebArea Contact – Rider, focused, url='https://withrider.com/contact-us/'
[94] link, center=(457,60), url='http://www.withrider.com/'
image, url='https://withrider.com/wp-content/uploads/2021/09/Rider-FV-logo-copy-01.svg'
navigation
list
Show more
listitem
[103] link Home, center=(600,60), url='https://withrider.com/'
listitem
[105] link About, center=(680,60), url='https://withrider.com/about-us-2/'
listitem
[107] link News, center=(759,60), url='https://withrider.com/news-updated/'
listitem
[109] link Contact, center=(844,60), url='https://withrider.com/contact-us/'
[125] link Sign Up, center=(991,60), url='https://withrider.com/sign-up/'
[133] link Merchant Portal, center=(1159,60), url='http://app.withrider.com/'
[141] link Track Order, center=(1343,60), url='http://track.withrider.com/'
search
[149] button Search, center=(1493,60)
LabelText
StaticText Search
searchbox Search
main
article
[175] button, center=(912,156)
link , url='https://withrider.com/contact-us/#'
list
listitem
link Home, url='https://withrider.com/'
listitem
link About Us, url='https://withrider.com/about-us-2/'
listitem
link News, url='https://withrider.com/blog/'
listitem
link Contact, url='https://withrider.com/contact-us/'
listitem
link Sign Up, url='https://withrider.com/sign-up/'
listitem
link Merchant Portal, url='http://app.withrider.com/'
listitem
link Track Order, url='http://track.withrider.com/'
heading NEED HELP?
paragraph
StaticText Provide your contact details to the left and our dedicated customer service team will assist ANY and ALL delivery queries!
image, url='https://withrider.com/wp-content/uploads/2023/08/FB-August-2.png'
status, atomic
list
form Contact form
heading Ready to Get Started?
paragraph
StaticText Your email address will not be published. Required fields are marked *
paragraph
[229] textbox Your Name *, center=(1245,356), contenteditable=True, required, type=text
paragraph
[232] textbox Phone *, center=(1245,426), contenteditable=True, required, type=tel
paragraph
[235] textbox Address *, center=(1245,496), contenteditable=True, required, type=text
paragraph
[238] textbox Your Email *, center=(1245,566), contenteditable=True, required, type=email
paragraph
[240] button SEND MESSAGE, center=(1110,636), type=submit
heading FREQUENTLY ASKED QUETIONS
StaticText WHAT'S THE ESTIMATED DELIVERY TIME?
StaticText
paragraph
StaticText For within city orders, 1 - 3 working days
[268] i, center=(923,902)
paragraph
StaticText Our of city order, 3 - 5 working days
paragraph
StaticText If you don’t receive your order within this time,
[276] link contact, center=(776,1055), url='https://withrider.com/contact-us/'
StaticText our customer support team.
StaticText HOW CAN I CONTACT CUSTOMER SERVICE?
StaticText
StaticText HOW CAN I TRACK MY ORDER
StaticText
StaticText HOW DO I OPEN A MERCHANT ACCOUNT?
StaticText
paragraph
StaticText You can open a merchant account by following the
[306] link merchant portal, center=(1407,965), url='https://withrider.com/merchant-signup/'
StaticText .
[302] i, center=(1493,902)
StaticText WHERE DOES RIDER OPERATE?
StaticText
StaticText HOW DO I JOIN THE RIDER TEAM?
StaticText
Iframe Plot No. 1-D/18,Sector 30, Korangi Industrial Zone, Karachi
RootWebArea, url='https://www.google.com/maps/embed?origin=mfe&pb=!1m4!2m1!1sPlot+No.+1-D/18,Sector+30,+Korangi+Industrial+Zone,+Karachi!5e0!6i10'
complementary
[309] i, center=(1493,1017)
image Rider Logo, url='https://withrider.com/wp-content/uploads/elementor/thumbs/Untitled-design-2-1-qjow4pb0n6bofo2s2odlwo62w8ltmvfijqhc3lu6h0.png'
paragraph
StaticText Plot 1-D/18. Korangi Industrial Area. Karachi
heading
StaticText
paragraph
link customerservice@withrider.com, url='mailto:customerservice@withrider.com%3Cbr%3E'
heading
StaticText
paragraph
link 42 32300534, url='tel: 04232300534'
link, url='tel: 04232300534'
heading
link, url='tel: 04232300534'
link, url='tel: 04232300534'
link, url='tel: 04232300534'
link, url='tel: 04232300534'
link, url='tel: 04232300534'
link, url='tel: 04232300534'
link, url='tel: 04232300534'
link, url='tel: 04232300534'
link, url='tel: 04232300534'
link, url='tel: 04232300534'
list
link, url='tel: 04232300534'
listitem
link, url='tel: 04232300534'
link Privacy Policy, url='https://withrider.com/privacy-policy/'
listitem
link Contact, url='https://withrider.com/contact-us/'
StaticText © Copyright 2021 Created By –
link Team Savvy, url='https://savvy.com.pk/business'
link Twitter , url='https://twitter.com/WithRider_'
link Facebook-f , url='https://www.facebook.com/WithRider/'
link Linkedin-in , url='https://www.linkedin.com/company/withrider/'
link Instagram , url='https://www.instagram.com/with_rider/'
[444] image WhatsApp us, center=(1880,1040), title=WhatsApp us, url='https://withrider.com/wp-content/plugins/click-to-chat-for-whatsapp/new/inc/assets/img/whatsapp-logo.svg'
StaticText desktop
RootWebArea Contact – Rider, focused, url='https://withrider.com/contact-us/'
[94] link, center=(457,60), url='http://www.withrider.com/'
image, url='https://withrider.com/wp-content/uploads/2021/09/Rider-FV-logo-copy-01.svg'
navigation
list
Show more
listitem
[103] link Home, center=(600,60), url='https://withrider.com/'
listitem
[105] link About, center=(680,60), url='https://withrider.com/about-us-2/'
listitem
[107] link News, center=(759,60), url='https://withrider.com/news-updated/'
listitem
[109] link Contact, center=(844,60), url='https://withrider.com/contact-us/'
[125] link Sign Up, center=(991,60), url='https://withrider.com/sign-up/'
[133] link Merchant Portal, center=(1159,60), url='http://app.withrider.com/'
[141] link Track Order, center=(1343,60), url='http://track.withrider.com/'
search
[149] button Search, center=(1493,60)
LabelText
StaticText Search
searchbox Search
main
article
[175] button, center=(912,156)
link , url='https://withrider.com/contact-us/#'
list
listitem
link Home, url='https://withrider.com/'
listitem
link About Us, url='https://withrider.com/about-us-2/'
listitem
link News, url='https://withrider.com/blog/'
listitem
link Contact, url='https://withrider.com/contact-us/'
listitem
link Sign Up, url='https://withrider.com/sign-up/'
listitem
link Merchant Portal, url='http://app.withrider.com/'
listitem
link Track Order, url='http://track.withrider.com/'
heading NEED HELP?
paragraph
StaticText Provide your contact details to the left and our dedicated customer service team will assist ANY and ALL delivery queries!
image, url='https://withrider.com/wp-content/uploads/2023/08/FB-August-2.png'
status, atomic
list
form Contact form
heading Ready to Get Started?
paragraph
StaticText Your email address will not be published. Required fields are marked *
paragraph
[229] textbox Your Name *, center=(1245,356), contenteditable=True, required, type=text
paragraph
[232] textbox Phone *, center=(1245,426), contenteditable=True, required, type=tel
paragraph
[235] textbox Address *, center=(1245,496), contenteditable=True, required, type=text
paragraph
[238] textbox Your Email *, center=(1245,566), contenteditable=True, required, type=email
paragraph
[240] button SEND MESSAGE, center=(1110,636), type=submit
heading FREQUENTLY ASKED QUETIONS
StaticText WHAT'S THE ESTIMATED DELIVERY TIME?
StaticText
paragraph
StaticText For within city orders, 1 - 3 working days
[268] i, center=(923,902)
paragraph
StaticText Our of city order, 3 - 5 working days
paragraph
StaticText If you don’t receive your order within this time,
[276] link contact, center=(776,1055), url='https://withrider.com/contact-us/'
StaticText our customer support team.
StaticText HOW CAN I CONTACT CUSTOMER SERVICE?
StaticText
StaticText HOW CAN I TRACK MY ORDER
StaticText
StaticText HOW DO I OPEN A MERCHANT ACCOUNT?
StaticText
paragraph
StaticText You can open a merchant account by following the
[306] link merchant portal, center=(1407,965), url='https://withrider.com/merchant-signup/'
StaticText .
[302] i, center=(1493,902)
StaticText WHERE DOES RIDER OPERATE?
StaticText
StaticText HOW DO I JOIN THE RIDER TEAM?
StaticText
Iframe Plot No. 1-D/18,Sector 30, Korangi Industrial Zone, Karachi
RootWebArea, url='https://www.google.com/maps/embed?origin=mfe&pb=!1m4!2m1!1sPlot+No.+1-D/18,Sector+30,+Korangi+Industrial+Zone,+Karachi!5e0!6i10'
complementary
[309] i, center=(1493,1017)
image Rider Logo, url='https://withrider.com/wp-content/uploads/elementor/thumbs/Untitled-design-2-1-qjow4pb0n6bofo2s2odlwo62w8ltmvfijqhc3lu6h0.png'
paragraph
StaticText Plot 1-D/18. Korangi Industrial Area. Karachi
heading
StaticText
paragraph
link customerservice@withrider.com, url='mailto:customerservice@withrider.com%3Cbr%3E'
heading
StaticText
paragraph
link 42 32300534, url='tel: 04232300534'
link, url='tel: 04232300534'
heading
link, url='tel: 04232300534'
link, url='tel: 04232300534'
link, url='tel: 04232300534'
link, url='tel: 04232300534'
link, url='tel: 04232300534'
link, url='tel: 04232300534'
link, url='tel: 04232300534'
link, url='tel: 04232300534'
link, url='tel: 04232300534'
link, url='tel: 04232300534'
list
link, url='tel: 04232300534'
listitem
link, url='tel: 04232300534'
link Privacy Policy, url='https://withrider.com/privacy-policy/'
listitem
link Contact, url='https://withrider.com/contact-us/'
StaticText © Copyright 2021 Created By –
link Team Savvy, url='https://savvy.com.pk/business'
link Twitter , url='https://twitter.com/WithRider_'
link Facebook-f , url='https://www.facebook.com/WithRider/'
link Linkedin-in , url='https://www.linkedin.com/company/withrider/'
link Instagram , url='https://www.instagram.com/with_rider/'
[444] image WhatsApp us, center=(1880,1040), title=WhatsApp us, url='https://withrider.com/wp-content/plugins/click-to-chat-for-whatsapp/new/inc/assets/img/whatsapp-logo.svg'
StaticText desktop
Reasoning for action: I chose to click on the FAQ related to estimated delivery time because gathering this specific detail is essential for understanding Rider's logistics services. This action directly leads me to information that addresses the user's concern about delivery options, thus moving closer to completing the user's objective of making an informed decision regarding Rider's logistics services.
Action: click(268) # Click on the FAQ about estimated delivery time to gather more information.
Change Description: After clicking on the FAQ about estimated delivery time, the text sections related to delivery times were brought into focus, providing specific information regarding estimated delivery periods for within and out of city orders, enhancing the user's understanding of the delivery process.
Screenshot before:Screenshot after:---