Task
Exploring Lovage Services
As a potential customer interested in Lovage's services, I explore the platform features and pricing details, so that I can make an informed decision about signing up for Lovage's services.
Success definition: Given I am on the Lovage home page When I click on the 'Platform' link to view features Then I should see a detailed overview of Lovage's platform functionalities available for users
Trajectory
Step 1:
Url (before/after):
https://www.getlovage.com/
https://www.getlovage.com/platform
Content (before/after):
RootWebArea Lovage Answers Your Phone Calls, focused, url='https://www.getlovage.com/'
banner
[57] link home, center=(259,41), url='https://www.getlovage.com/'
image Lovage company logo, url='https://cdn.prod.website-files.com/62f6edd1fd7b995d6931cf0d/62f9b5e3a3e05dad4b765b85_Group%2048095594.svg'
navigation
Show more
[62] link Platform, center=(798,44), url='https://www.getlovage.com/platform'
[65] button Solutions, center=(909,41), expanded=False, hasPopup='menu'
[83] link Blog, center=(1004,44), url='https://www.getlovage.com/blog'
[86] link Pricing, center=(1089,44), url='https://www.getlovage.com/pricing'
[91] link Get Started, center=(1597,51), url='https://www.getlovage.com/contact'
[92] link Sign In, center=(1705,49), url='https://dashboard.getlovage.com/'
banner
heading Lovage Answers Your Phone Calls
paragraph
StaticText Give your customers the best service possible with Lovage, the virtual receptionist.
[108] link Get Started, center=(256,703), url='https://www.getlovage.com/contact'
[111] link Switching to Lovage Ready to switch to Lovage's phone answering software to help manage your calls?, center=(1448,283), inner_text=Switching to Lovage
Ready to switch to Lovage's phone answering software to help manage your calls?, url='https://www.getlovage.com/demo'
image, url='https://cdn.prod.website-files.com/62f6edd1fd7b995d6931cf0d/640bbf76ce1a571619080b76_Frame%2041-p-500.png'
heading Switching to Lovage
paragraph
StaticText Ready to switch to Lovage's phone answering software to help manage your calls?
[118] link What does Lovage do? Lovage will help business owners manage phone calls by directing customers' questions, center=(1448,434), inner_text=What does Lovage do?
Lovage will help business owners manage phone calls by directing customers' questions, url='https://www.getlovage.com/#'
image, url='https://cdn.prod.website-files.com/62f6edd1fd7b995d6931cf0d/640bb48b714c5a3c265dff97_Frame%2042-p-500.png'
heading What does Lovage do?
paragraph
StaticText Lovage will help business owners manage phone calls by directing customers' questions
[125] link What will Lovage do for your business? Find out what Lovage will do for your business by scheduling a personalized demo., center=(1448,586), inner_text=What will Lovage do for your business?
Find out what Lovage will do for your business by scheduling a personalized demo., url='https://www.getlovage.com/demo'
image, url='https://cdn.prod.website-files.com/62f6edd1fd7b995d6931cf0d/640bbf76714c5a3f9c5eed33_Frame%2045-p-500.png'
heading What will Lovage do for your business?
paragraph
StaticText Find out what Lovage will do for your business by scheduling a personalized demo.
paragraph
StaticText Trusted by Local Businesses Everywhere
region carousel
group 2 of 9
image Marquee Logo, url='https://cdn.prod.website-files.com/62f6edd1fd7b995d6931cf0d/63ebd85dbdf682440be86feb_amaci_salon_logo-p-500.png'
image Marquee Logo, url='https://cdn.prod.website-files.com/62f6edd1fd7b995d6931cf0d/63ebd85d29ac3c0f5611b2c1_fademgmt_logo-p-500.png'
image Marquee Logo, url='https://cdn.prod.website-files.com/62f6edd1fd7b995d6931cf0d/63ebd861e53ac6147fa88574_west_main_barbershop_logo-p-500.png'
StaticText Slide 2 of 9.
button previous slide
button next slide
button Show slide 1 of 9
button Show slide 2 of 9
button Show slide 3 of 9
button Show slide 4 of 9
button Show slide 5 of 9
button Show slide 6 of 9
button Show slide 7 of 9
button Show slide 8 of 9
button Show slide 9 of 9
heading Never Miss a Call
paragraph
StaticText Lovage ensures that all of your phone calls are answered 24/7, 365.
link Get Started, url='https://www.getlovage.com/contact'
image, url='https://cdn.prod.website-files.com/62f6edd1fd7b995d6931cf0d/640b8bc984373f78205fe84d_Frame%2036-p-500.png'
heading Stop Wasting Time
paragraph
StaticText With Lovage answering your phone calls, you’ll get to focus on what you do best. Lovage helps you:
list
listitem
ListMarker •
StaticText Schedule appointments
listitem
ListMarker •
StaticText Take orders
listitem
ListMarker •
StaticText Answer questions
listitem
ListMarker •
StaticText Resolve customer concerns
link Get Started, url='https://www.getlovage.com/contact'
image, url='https://cdn.prod.website-files.com/62f6edd1fd7b995d6931cf0d/640b83b86bc211f28367b272_clock%20in%20trash-p-500.png'
heading The Best Customer Experience
paragraph
StaticText Lovage lets you connect with customers and take care of their needs whenever, wherever.
link Get Started, url='https://www.getlovage.com/contact'
image, url='https://cdn.prod.website-files.com/62f6edd1fd7b995d6931cf0d/640b8ccb260a9f859a41afc9_Happy%20customers%203-p-800.png'
heading Features for Your Business
image Features Icon, url='https://cdn.prod.website-files.com/62f6edd1fd7b995d6931cf0d/640baf78ce1a57f05a06e7cb_loveFrame%2038.png'
paragraph
StaticText Lovage Works
StaticText 24/7/365
paragraph
StaticText Lovage never needs to take a break and doesn’t take days off, so that customer calls are always answered.
image Features Icon, url='https://cdn.prod.website-files.com/62f6edd1fd7b995d6931cf0d/640bb171a86b8322d8086822_Frame%2039-p-500.png'
paragraph
StaticText Lovage Works With Your Software
paragraph
StaticText Lovage works seamlessly with your existing software and helps you to simplify your business.
image Features Icon, url='https://cdn.prod.website-files.com/62f6edd1fd7b995d6931cf0d/640bb03165cb72b8a35b6b23_Frame%20371-p-500.png'
paragraph
StaticText Answer Multiple Calls
StaticText at Once
paragraph
StaticText More than one customer calling in at the same time? No problem! Lovage can answer multiple calls at the same time.
heading Testimonals
paragraph
StaticText See why the best local businesses choose Lovage
list
listitem
image, url='https://cdn.prod.website-files.com/62fd7dcea4201b2c8940276a/63a34e2ed9091c5a5139ebb2_BunBoizsmall.png'
heading Jimmy Watson
StaticText Owner/Operator
paragraph
StaticText I have loved using Lovage, everything they bring to the table. It has taken so much weight off of myself as a business owner and it takes a lot off of my employees hands as well. We are getting a larger influx of online orders than ever before because Lovage has taken out any human error on our end. We love the dashboard and the new insights into our customers that it gives us. Set up and onboarding was so easy. I would recommend Lovage to help grow and streamline any business.
listitem
image, url='https://cdn.prod.website-files.com/62fd7dcea4201b2c8940276a/63a34f4ed9091c00be39f497_black.png'
heading Kevin Sencion
StaticText Owner/Operator
paragraph
StaticText Lovage has made our hairstyling experience move to the next level in our industry. They’ve helped us not miss any calls while providing great customer service to our clients. We love having Lovage as our partner and look forward to continue working with them.
listitem
image, url='https://cdn.prod.website-files.com/62fd7dcea4201b2c8940276a/63a34eaf022b48c4e223aa3b_IMG_20220315_092720_954-p-500.jpg'
heading Timothy L Retic Sr.
StaticText Owner/Operator
paragraph
StaticText I've been in business for over 14 years. Answering the phone has been a constant interruption at our barbershop. Hey what can you do it's part of the business right? Wrong. Along comes Lovage. Talk about answering the phone at the right time, Lovage came with the perfect solution that took our interruptions down by 85%, now we only deal with the absolute neccessary calls. Thank you to the Lovage team for solving this long term issue. Highly recommend Lovage and their expert team.
image
image
image
image
image
image
heading Ready To Get Started?
link Get Started, url='https://www.getlovage.com/contact'
heading Frequently Asked Questions
list
listitem
button What’s the setup process like?, expanded=False, hasPopup='menu'
navigation What’s the setup process like?
StaticText Lovage setup is very simple and can be done in a matter of minutes. To understand best, you can request a demo and talk with our team.
listitem
button I already have an appointment booking software/online ordering system. Does Lovage work with that?, expanded=False, hasPopup='menu'
navigation I already have an appointment booking software/online ordering system. Does Lovage work with that?
StaticText Yep! Lovage is able to work with your existing appointment booking software/online ordering system.
listitem
button I still want to talk to my customers occasionally, can I still do that with Lovage?, expanded=False, hasPopup='menu'
navigation I still want to talk to my customers occasionally, can I still do that with Lovage?
StaticText Of course! With Lovage, your customers are still able to connect with you over the phone if they wish.
listitem
button I don’t like talking to robots, does Lovage sound like a robot?, expanded=False, hasPopup='menu'
navigation I don’t like talking to robots, does Lovage sound like a robot?
StaticText Lovage uses advanced technology to sound very natural and human-like. Lovage offers a variety of voices for you to choose from and customize for your business.
contentinfo
link Lovage company logo, url='https://www.getlovage.com/'
image Lovage company logo, url='https://cdn.prod.website-files.com/62f6edd1fd7b995d6931cf0d/62f9b5e3a3e05dad4b765b85_Group%2048095594.svg'
StaticText The best local businesses run on Lovage
link hello@getlovage.com, url='mailto:helo@lovage.com?subject=You%C2%B4ve%20got%20a%20mail!%20'
link Product, url='https://www.getlovage.com/#'
link Platform, url='https://www.getlovage.com/platform'
link Start Free Trial, url='https://www.getlovage.com/contact'
link Pricing, url='https://www.getlovage.com/pricing'
link Solutions, url='https://www.getlovage.com/#'
link Barbershops, url='https://www.getlovage.com/hair-services'
link Hair Salons, url='https://www.getlovage.com/hair-services'
link Restaurants, url='https://www.getlovage.com/restaurant'
link Home Services, url='https://www.getlovage.com/home-services'
link Pet Services, url='https://www.getlovage.com/pet-grooming'
link Fitness, url='https://www.getlovage.com/fitness'
link Health & Wellness, url='https://www.getlovage.com/health-wellness'
link Company, url='https://www.getlovage.com/#'
link, url='https://www.getlovage.com/about-us'
link Start Free Trial, url='https://www.getlovage.com/contact'
link Legal, url='https://www.getlovage.com/#'
link Privacy Policy, url='https://www.getlovage.com/privacy-policy'
link Terms of Service, url='https://www.getlovage.com/terms-of-service'
link Social Media, url='https://www.linkedin.com/authwall?trk=bf&trkInfo=AQE6mFnqx5eQZgAAAYbeawjQkwa7eOb5NRSRhfp1tNwQZx35lNkFX3wp0HmMHobGjPQveL6q-2iWzXAo9N00SBQHdxOCOvZbJsc2MN9dKfU4f-lal7dVqyiqqOaG4H5b1lJTL7g=&original_referer=&sessionRedirect=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fget-lovage%2F'
link Linkedin, url='https://www.linkedin.com/company/lovage-labs'
link Facebook, url='https://www.facebook.com/getlovage'
link Twitter, url='https://twitter.com/getlovage'
link Instagram, url='https://www.instagram.com/getlovage/'
link Tiktok, url='http://tiktok.com/@getlovage'
link, url='https://www.getlovage.com/#'
link, url='https://www.getlovage.com/#'
link, url='https://www.getlovage.com/#'
StaticText ©2023 Lovage Labs, Inc. All rights reserved.
[549] button Open Intercom Messenger, center=(1876,1036)
image
image
RootWebArea How it works, focused, url='https://www.getlovage.com/platform'
banner
[49] link home, center=(259,41), url='https://www.getlovage.com/'
image Lovage company logo, url='https://cdn.prod.website-files.com/62f6edd1fd7b995d6931cf0d/62f9b5e3a3e05dad4b765b85_Group%2048095594.svg'
navigation
Show more
[54] link Platform, center=(798,44), url='https://www.getlovage.com/platform'
[57] button Solutions, center=(909,41), expanded=False, hasPopup='menu'
[75] link Blog, center=(1004,44), url='https://www.getlovage.com/blog'
[78] link Pricing, center=(1089,44), url='https://www.getlovage.com/pricing'
[83] link Get Started, center=(1597,51), url='https://www.getlovage.com/contact'
[84] link Sign In, center=(1705,49), url='https://dashboard.getlovage.com/'
banner
heading Phone Answering Software For Your Business
paragraph
StaticText Answer your phone calls using Lovage. Easy to use phone answering software, designed for your business.
[103] link Get Started, center=(960,603), url='https://www.getlovage.com/contact'
[a] Iframe Lovage Explainer Video, center=(960,978), title=Lovage Explainer Video
RootWebArea, url='https://cdn.embedly.com/widgets/media.html?src=https%3A%2F%2Fwww.youtube.com%2Fembed%2FcbrQmiSn0UQ%3Ffeature%3Doembed&display_name=YouTube&url=https%3A%2F%2Fwww.youtube.com%2Fwatch%3Fv%3DcbrQmiSn0UQ&image=https%3A%2F%2Fi.ytimg.com%2Fvi%2FcbrQmiSn0UQ%2Fhqdefault.jpg&key=96f1f04c5f4143bcb0f2e68c87d65feb&type=text%2Fhtml&schema=youtube'
[aa] Iframe YouTube video player, center=(960,978)
RootWebArea YouTube, url='https://www.youtube.com/embed/cbrQmiSn0UQ?wmode=opaque&widget_referrer=https%3A%2F%2Fwww.getlovage.com%2F&enablejsapi=1&origin=https%3A%2F%2Fcdn.embedly.com&widgetid=1'
generic, atomic
alert, atomic
image
StaticText Video unavailable
StaticText This video has been removed by the uploader
[aa270] link Visit YouTube to search for more videos, center=(1392,1204), url='https://www.youtube.com/'
image
link Watch on YouTube, url='https://www.youtube.com/watch?v=cbrQmiSn0UQ&embeds_widget_referrer=https%3A%2F%2Fwww.getlovage.com%2F&embeds_referring_euri=https%3A%2F%2Fcdn.embedly.com%2F&embeds_referring_origin=https%3A%2F%2Fcdn.embedly.com'
heading What Lovage Does For You
image Features Icon, url='https://cdn.prod.website-files.com/62f6edd1fd7b995d6931cf0d/640bc06185f0c0cc8996204c_Frame%2048-p-500.png'
paragraph
StaticText Accepts Incoming Calls
paragraph
StaticText Lovage handles all incoming calls for your business so that you can focus on what’s most important. Lovage provides excellent customer service by helping with customer questions and requests.
image Features Icon, url='https://cdn.prod.website-files.com/62f6edd1fd7b995d6931cf0d/640bc0e843138c17c22adad6_Frame%2049-p-500.png'
paragraph
StaticText Answers Customer Questions
paragraph
StaticText Lovage answers customer questions specific to your business. Lovage makes it easy for customers to get the information they need over the phone.
image Features Icon, url='https://cdn.prod.website-files.com/62f6edd1fd7b995d6931cf0d/640bc20184373f71ae63ed06_Frame%2050-p-500.png'
paragraph
StaticText Turns Calls Into Booked Appointments
paragraph
StaticText Lovage works to convert all incoming calls to booked appointments and/or placed orders, through giving every caller a chance to convert.
heading See How Lovage Helps Your Business
link Hair Care Hair Care, url='https://www.getlovage.com/hair-services'
image Hair Care, url='https://cdn.prod.website-files.com/62f6edd1fd7b995d6931cf0d/640fb5ddc6db4f19a6a574fa_Group%201000005176-p-500.png'
heading Hair Care
link Construction Home Services, url='https://www.getlovage.com/home-services'
image Construction, url='https://cdn.prod.website-files.com/62f6edd1fd7b995d6931cf0d/640f9063db600b49ff986e12_Home%20service-p-500.png'
heading Home Services
link Woman on the phone Fitness, url='https://www.getlovage.com/fitness'
image Woman on the phone, url='https://cdn.prod.website-files.com/62f6edd1fd7b995d6931cf0d/640fb58c487add6a7c7f9230_Group%201000005175-p-500.png'
heading Fitness
link Construction Pet Services, url='https://www.getlovage.com/pet-grooming'
image Construction, url='https://cdn.prod.website-files.com/62f6edd1fd7b995d6931cf0d/640fb6727250a337ba88ecc9_Group%201000005177-p-500.png'
heading Pet Services
link Construction Health & Wellness, url='https://www.getlovage.com/health-wellness'
image Construction, url='https://cdn.prod.website-files.com/62f6edd1fd7b995d6931cf0d/640f8fdbd1722b7e144f5eee_Group%201000005082-p-500.png'
heading Health & Wellness
link Kitchen Restaurant, url='https://www.getlovage.com/restaurant'
image Kitchen, url='https://cdn.prod.website-files.com/62f6edd1fd7b995d6931cf0d/640f8e0c072eea9e285a5534_Restaurant-p-500.png'
heading Restaurant
heading How It Works
paragraph
StaticText 3 EASY STEPS TO GET STARTED:
StaticText STEP 1
paragraph
StaticText Creating a Lovage Account is easy! You will fill in simple information about your business and the plan you’d like to select and just like that, you’ll be on your way
image, url='https://cdn.prod.website-files.com/62f6edd1fd7b995d6931cf0d/6361bee3a09d956e81421749_Frame%201000004943.svg'
StaticText STEP 2
paragraph
StaticText Customize how Lovage will greet customers, the voice Lovage will use, the answers Lovage will give to customer questions, and more
image, url='https://cdn.prod.website-files.com/62f6edd1fd7b995d6931cf0d/6361bee3a09d956e81421749_Frame%201000004943.svg'
StaticText STEP 3
paragraph
StaticText Depending on your choice of Lovage implementation, you’ll receive simple instructions to complete your installation. After completing the instructions your business will officially be live on Lovage!
image, url='https://cdn.prod.website-files.com/62f6edd1fd7b995d6931cf0d/6361bee3a09d956e81421749_Frame%201000004943.svg'
image
image
image
image
image
image
heading Ready To Get Started?
link Get Started, url='https://www.getlovage.com/contact'
contentinfo
link Lovage company logo, url='https://www.getlovage.com/'
image Lovage company logo, url='https://cdn.prod.website-files.com/62f6edd1fd7b995d6931cf0d/62f9b5e3a3e05dad4b765b85_Group%2048095594.svg'
StaticText The best local businesses run on Lovage
link hello@getlovage.com, url='mailto:helo@lovage.com?subject=You%C2%B4ve%20got%20a%20mail!%20'
link Product, url='https://www.getlovage.com/platform#'
link Platform, url='https://www.getlovage.com/platform'
link Start Free Trial, url='https://www.getlovage.com/contact'
link Pricing, url='https://www.getlovage.com/pricing'
link Solutions, url='https://www.getlovage.com/platform#'
link Barbershops, url='https://www.getlovage.com/hair-services'
link Hair Salons, url='https://www.getlovage.com/hair-services'
link Restaurants, url='https://www.getlovage.com/restaurant'
link Home Services, url='https://www.getlovage.com/home-services'
link Pet Services, url='https://www.getlovage.com/pet-grooming'
link Fitness, url='https://www.getlovage.com/fitness'
link Health & Wellness, url='https://www.getlovage.com/health-wellness'
link Company, url='https://www.getlovage.com/platform#'
link, url='https://www.getlovage.com/about-us'
link Request a Demo, url='https://www.getlovage.com/contact'
link Legal, url='https://www.getlovage.com/platform#'
link Privacy Policy, url='https://www.getlovage.com/privacy-policy'
link Terms of Service, url='https://www.getlovage.com/terms-of-service'
link Social Media, url='https://www.linkedin.com/authwall?trk=bf&trkInfo=AQE6mFnqx5eQZgAAAYbeawjQkwa7eOb5NRSRhfp1tNwQZx35lNkFX3wp0HmMHobGjPQveL6q-2iWzXAo9N00SBQHdxOCOvZbJsc2MN9dKfU4f-lal7dVqyiqqOaG4H5b1lJTL7g=&original_referer=&sessionRedirect=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fget-lovage%2F'
link Linkedin, url='https://www.getlovage.com/platform#'
link Facebook, url='https://www.facebook.com/getlovage'
link Twitter, url='https://twitter.com/getlovage'
link Instagram, url='https://www.instagram.com/getlovage/'
link Tiktok, url='http://tiktok.com/@getlovage'
link, url='https://www.getlovage.com/platform#'
link, url='https://www.getlovage.com/platform#'
link, url='https://www.getlovage.com/platform#'
StaticText ©2023 Lovage Labs, Inc. All rights reserved.
[419] button Open Intercom Messenger, center=(1876,1036)
image
image
Reasoning for action: I clicked on the 'Platform' link because it is essential for the user to access detailed information about Lovage's services. This action takes the user directly to the section where they can view and understand the platform's features, thereby helping them in their decision-making process regarding signing up for Lovage's services.
Action: click(62) # Click on the 'Platform' link to explore Lovage's platform features.
Change Description: The browser navigated from the home page of the Lovage website to the 'Platform' page, focusing on how Lovage's services function, featuring new headings, paragraphs, and a video explaining the platform's features.
Screenshot before:Screenshot after:---
Step 2:
Url (before/after):
https://www.getlovage.com/platform
https://www.getlovage.com/pricing
Content (before/after):
RootWebArea How it works, focused, url='https://www.getlovage.com/platform'
banner
[49] link home, center=(259,41), url='https://www.getlovage.com/'
image Lovage company logo, url='https://cdn.prod.website-files.com/62f6edd1fd7b995d6931cf0d/62f9b5e3a3e05dad4b765b85_Group%2048095594.svg'
navigation
Show more
[54] link Platform, center=(798,44), url='https://www.getlovage.com/platform'
[57] button Solutions, center=(909,41), expanded=False, hasPopup='menu'
[75] link Blog, center=(1004,44), url='https://www.getlovage.com/blog'
[78] link Pricing, center=(1089,44), url='https://www.getlovage.com/pricing'
[83] link Get Started, center=(1597,51), url='https://www.getlovage.com/contact'
[84] link Sign In, center=(1705,49), url='https://dashboard.getlovage.com/'
banner
heading Phone Answering Software For Your Business
paragraph
StaticText Answer your phone calls using Lovage. Easy to use phone answering software, designed for your business.
[103] link Get Started, center=(960,603), url='https://www.getlovage.com/contact'
[a] Iframe Lovage Explainer Video, center=(960,978), title=Lovage Explainer Video
RootWebArea, url='https://cdn.embedly.com/widgets/media.html?src=https%3A%2F%2Fwww.youtube.com%2Fembed%2FcbrQmiSn0UQ%3Ffeature%3Doembed&display_name=YouTube&url=https%3A%2F%2Fwww.youtube.com%2Fwatch%3Fv%3DcbrQmiSn0UQ&image=https%3A%2F%2Fi.ytimg.com%2Fvi%2FcbrQmiSn0UQ%2Fhqdefault.jpg&key=96f1f04c5f4143bcb0f2e68c87d65feb&type=text%2Fhtml&schema=youtube'
[aa] Iframe YouTube video player, center=(960,978)
RootWebArea YouTube, url='https://www.youtube.com/embed/cbrQmiSn0UQ?wmode=opaque&widget_referrer=https%3A%2F%2Fwww.getlovage.com%2F&enablejsapi=1&origin=https%3A%2F%2Fcdn.embedly.com&widgetid=1'
generic, atomic
alert, atomic
image
StaticText Video unavailable
StaticText This video has been removed by the uploader
[aa270] link Visit YouTube to search for more videos, center=(1392,1204), url='https://www.youtube.com/'
image
link Watch on YouTube, url='https://www.youtube.com/watch?v=cbrQmiSn0UQ&embeds_widget_referrer=https%3A%2F%2Fwww.getlovage.com%2F&embeds_referring_euri=https%3A%2F%2Fcdn.embedly.com%2F&embeds_referring_origin=https%3A%2F%2Fcdn.embedly.com'
heading What Lovage Does For You
image Features Icon, url='https://cdn.prod.website-files.com/62f6edd1fd7b995d6931cf0d/640bc06185f0c0cc8996204c_Frame%2048-p-500.png'
paragraph
StaticText Accepts Incoming Calls
paragraph
StaticText Lovage handles all incoming calls for your business so that you can focus on what’s most important. Lovage provides excellent customer service by helping with customer questions and requests.
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StaticText Answers Customer Questions
paragraph
StaticText Lovage answers customer questions specific to your business. Lovage makes it easy for customers to get the information they need over the phone.
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StaticText Turns Calls Into Booked Appointments
paragraph
StaticText Lovage works to convert all incoming calls to booked appointments and/or placed orders, through giving every caller a chance to convert.
heading See How Lovage Helps Your Business
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paragraph
StaticText 3 EASY STEPS TO GET STARTED:
StaticText STEP 1
paragraph
StaticText Creating a Lovage Account is easy! You will fill in simple information about your business and the plan you’d like to select and just like that, you’ll be on your way
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StaticText STEP 2
paragraph
StaticText Customize how Lovage will greet customers, the voice Lovage will use, the answers Lovage will give to customer questions, and more
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StaticText STEP 3
paragraph
StaticText Depending on your choice of Lovage implementation, you’ll receive simple instructions to complete your installation. After completing the instructions your business will officially be live on Lovage!
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image
image
image
image
image
image
heading Ready To Get Started?
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contentinfo
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StaticText The best local businesses run on Lovage
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link Twitter, url='https://twitter.com/getlovage'
link Instagram, url='https://www.instagram.com/getlovage/'
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link, url='https://www.getlovage.com/platform#'
link, url='https://www.getlovage.com/platform#'
link, url='https://www.getlovage.com/platform#'
StaticText ©2023 Lovage Labs, Inc. All rights reserved.
[419] button Open Intercom Messenger, center=(1876,1036)
image
image
RootWebArea Pricing, focused, url='https://www.getlovage.com/pricing'
banner
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navigation
Show more
[54] link Platform, center=(798,44), url='https://www.getlovage.com/platform'
[57] button Solutions, center=(909,41), expanded=False, hasPopup='menu'
[75] link Blog, center=(1004,44), url='https://www.getlovage.com/blog'
[78] link Pricing, center=(1089,44), url='https://www.getlovage.com/pricing'
[83] link Get Started, center=(1597,51), url='https://www.getlovage.com/contact'
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heading Pricing For Every Size Of Business
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StaticText Ideal For Local Businesses
StaticText Getting Started
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StaticText Unlimited SMS Messages
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StaticText Customizable Greeting
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StaticText Choose from 3 Different Voices
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StaticText In-Depth Dashboard Statistics
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StaticText Custom Agent Responses
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paragraph
StaticText Self-Serve Implementation Materials
image, url='https://cdn.prod.website-files.com/62f6edd1fd7b995d6931cf0d/63fedce8a75a041d0e844fcb_01check.png'
paragraph
StaticText Business Hours Phone, Email and Chat Support
link Get Started, url='https://www.getlovage.com/contact'
paragraph
StaticText Most Popular
heading Professional
paragraph
StaticText Perfect for expanding businesses, online and in-person
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paragraph
strong
StaticText Everything In Essentials Plus:
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paragraph
StaticText Advanced Call Routing Capability
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paragraph
StaticText Enhanced Agent Customizability
image, url='https://cdn.prod.website-files.com/62f6edd1fd7b995d6931cf0d/63fedce8a75a041d0e844fcb_01check.png'
paragraph
StaticText Remove Lovage Branding from SMS
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paragraph
StaticText 10+ Additional Lovage Voices to Choose from
image, url='https://cdn.prod.website-files.com/62f6edd1fd7b995d6931cf0d/63fedce8a75a041d0e844fcb_01check.png'
paragraph
StaticText 1-On-1 White Glove Onboarding
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paragraph
StaticText 24/7 Phone, Email and Chat Support
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heading Enterprise
paragraph
StaticText All the advanced features for a growing corporation
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paragraph
strong
StaticText Everything In Professional Plus:
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paragraph
StaticText Multilingual Capabilities
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StaticText Hubspot and Salesforce Integration
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StaticText Advanced Data Analytics
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StaticText Dedicated Support Engineer
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paragraph
StaticText AI Optimization Consultant
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image
image
image
image
image
image
heading Ready To Get Started?
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contentinfo
link Lovage company logo, url='https://www.getlovage.com/'
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StaticText The best local businesses run on Lovage
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link Fitness, url='https://www.getlovage.com/fitness'
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StaticText ©2023 Lovage Labs, Inc. All rights reserved.
[335] button Open Intercom Messenger, center=(1876,1036)
image
image
Reasoning for action: The user story states that the user is interested in exploring both features and pricing of Lovage's services. While I initially clicked on the 'Platform' link to review the features, it is also crucial to understand the pricing to make a fully informed decision. The 'Pricing' link is an appropriate choice for that purpose, as it will provide comprehensive information regarding the costs associated with Lovage's services. Therefore, clicking on the 'Pricing' link is a necessary step in fulfilling the user's needs for information.
Action: click(78) # Click on the 'Pricing' link to explore Lovage's pricing options.
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Screenshot before:Screenshot after:---
Step 3:
Url (before/after):
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https://www.getlovage.com/contact
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banner
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navigation
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[54] link Platform, center=(798,44), url='https://www.getlovage.com/platform'
[57] button Solutions, center=(909,41), expanded=False, hasPopup='menu'
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strong
StaticText Everything In Essentials Plus:
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paragraph
StaticText 10+ Additional Lovage Voices to Choose from
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paragraph
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strong
StaticText Everything In Professional Plus:
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StaticText AI Optimization Consultant
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image
image
image
image
image
image
heading Ready To Get Started?
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contentinfo
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StaticText The best local businesses run on Lovage
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link Company, url='https://www.getlovage.com/pricing#'
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StaticText ©2023 Lovage Labs, Inc. All rights reserved.
[335] button Open Intercom Messenger, center=(1876,1036)
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banner
[57] link home, center=(259,41), url='https://www.getlovage.com/'
image Lovage company logo, url='https://cdn.prod.website-files.com/62f6edd1fd7b995d6931cf0d/62f9b5e3a3e05dad4b765b85_Group%2048095594.svg'
navigation
Show more
[62] link Platform, center=(786,44), url='https://www.getlovage.com/platform'
[65] button Solutions, center=(897,41), expanded=False, hasPopup='menu'
[83] link Blog, center=(992,44), url='https://www.getlovage.com/blog'
[86] link Pricing, center=(1077,44), url='https://www.getlovage.com/pricing'
[91] link Start Free Trial, center=(1585,51), url='https://www.getlovage.com/contact'
[92] link Sign In, center=(1705,49), url='https://dashboard.getlovage.com/'
heading Phone Answering Software
paragraph
StaticText See for yourself how Lovage will work for your business
paragraph
StaticText ✔︎ No Credit Card Required
StaticText ✔︎ 24/7 Online Support
StaticText ✔︎ Cancel Anytime
paragraph
StaticText Trusted by Local Businesses Everywhere
region carousel
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image Marquee Logo, url='https://cdn.prod.website-files.com/62f6edd1fd7b995d6931cf0d/63ebd85dbdf682440be86feb_amaci_salon_logo-p-500.png'
image Marquee Logo, url='https://cdn.prod.website-files.com/62f6edd1fd7b995d6931cf0d/63ebd85d29ac3c0f5611b2c1_fademgmt_logo-p-500.png'
image Marquee Logo, url='https://cdn.prod.website-files.com/62f6edd1fd7b995d6931cf0d/63ebd861e53ac6147fa88574_west_main_barbershop_logo-p-500.png'
StaticText Slide 2 of 9.
button previous slide
button next slide
button Show slide 1 of 9
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heading Features for Your Business
image Features Icon, url='https://cdn.prod.website-files.com/62f6edd1fd7b995d6931cf0d/640baf78ce1a57f05a06e7cb_loveFrame%2038.png'
paragraph
StaticText Lovage Works
StaticText 24/7/365
paragraph
StaticText Lovage never needs to take a break and doesn’t take days off, so that customer calls are always answered.
image Features Icon, url='https://cdn.prod.website-files.com/62f6edd1fd7b995d6931cf0d/640bb171a86b8322d8086822_Frame%2039-p-500.png'
paragraph
StaticText Lovage Works With Your Software
paragraph
StaticText Lovage works seamlessly with your existing software and helps you to simplify your business.
image Features Icon, url='https://cdn.prod.website-files.com/62f6edd1fd7b995d6931cf0d/640bae8bd2fdcfe5931665e4_Frame%2038-p-500.png'
paragraph
StaticText Answer Multiple Calls
StaticText at Once
paragraph
StaticText More than one customer calling in at the same time? No problem! Lovage can answer multiple calls at the same time.
heading Testimonals
paragraph
StaticText See why the best local businesses choose Lovage
list
listitem
image, url='https://cdn.prod.website-files.com/62fd7dcea4201b2c8940276a/63a34e2ed9091c5a5139ebb2_BunBoizsmall.png'
heading Jimmy Watson
StaticText Owner/Operator
paragraph
StaticText I have loved using Lovage, everything they bring to the table. It has taken so much weight off of myself as a business owner and it takes a lot off of my employees hands as well. We are getting a larger influx of online orders than ever before because Lovage has taken out any human error on our end. We love the dashboard and the new insights into our customers that it gives us. Set up and onboarding was so easy. I would recommend Lovage to help grow and streamline any business.
listitem
image, url='https://cdn.prod.website-files.com/62fd7dcea4201b2c8940276a/63a34f4ed9091c00be39f497_black.png'
heading Kevin Sencion
StaticText Owner/Operator
paragraph
StaticText Lovage has made our hairstyling experience move to the next level in our industry. They’ve helped us not miss any calls while providing great customer service to our clients. We love having Lovage as our partner and look forward to continue working with them.
listitem
image, url='https://cdn.prod.website-files.com/62fd7dcea4201b2c8940276a/63a34eaf022b48c4e223aa3b_IMG_20220315_092720_954-p-500.jpg'
heading Timothy L Retic Sr.
StaticText Owner/Operator
paragraph
StaticText I've been in business for over 14 years. Answering the phone has been a constant interruption at our barbershop. Hey what can you do it's part of the business right? Wrong. Along comes Lovage. Talk about answering the phone at the right time, Lovage came with the perfect solution that took our interruptions down by 85%, now we only deal with the absolute neccessary calls. Thank you to the Lovage team for solving this long term issue. Highly recommend Lovage and their expert team.
heading To See Lovage In Action, Fill Out The Form Below
paragraph
StaticText Tell us a little bit more about yourself and your business so we can personalize your experience
form Contact Form
LabelText
StaticText NAME
textbox NAME, required
LabelText
StaticText EMAIL ADDRESS
textbox EMAIL ADDRESS, required
LabelText
StaticText PHONE NUMBER
textbox PHONE NUMBER, required
LabelText
StaticText BUSINESS NAME
textbox Name of Your Business, required
LabelText
StaticText TELL US MORE
textbox Write your message here...
button Submit, disabled=True
IframePresentational reCAPTCHA
RootWebArea, url='https://www.google.com/recaptcha/api2/anchor?ar=1&k=6Le5KnkqAAAAABvJImIuDJLgFUXgKSwQxCzAhESP&co=aHR0cHM6Ly93d3cuZ2V0bG92YWdlLmNvbTo0NDM.&hl=en&v=RTbEo8_aWOvLbjGuoA8Hj2oS&size=normal&cb=m62pks47qhi4'
LayoutTable
StaticText ERROR for site owner: Invalid site key
[b22] link Privacy, center=(516,4751), url='https://www.google.com/intl/en/policies/privacy/'
[b24] link Terms, center=(548,4751), url='https://www.google.com/intl/en/policies/terms/'
contentinfo
link Lovage company logo, url='https://www.getlovage.com/'
image Lovage company logo, url='https://cdn.prod.website-files.com/62f6edd1fd7b995d6931cf0d/62f9b5e3a3e05dad4b765b85_Group%2048095594.svg'
StaticText The best local businesses run on Lovage
link hello@getlovage.com, url='mailto:helo@lovage.com?subject=You%C2%B4ve%20got%20a%20mail!%20'
link Product, url='https://www.getlovage.com/contact#'
link Platform, url='https://www.getlovage.com/platform'
link Start Free Trial, url='https://www.getlovage.com/contact'
link Pricing, url='https://www.getlovage.com/pricing'
link Solutions, url='https://www.getlovage.com/contact#'
link Barbershops, url='https://www.getlovage.com/hair-services'
link Hair Salons, url='https://www.getlovage.com/hair-services'
link Restaurants, url='https://www.getlovage.com/restaurant'
link Home Services, url='https://www.getlovage.com/home-services'
link Pet Services, url='https://www.getlovage.com/pet-grooming'
link Fitness, url='https://www.getlovage.com/fitness'
link Health & Wellness, url='https://www.getlovage.com/health-wellness'
link Company, url='https://www.getlovage.com/contact#'
link, url='https://www.getlovage.com/about-us'
link Request a Demo, url='https://www.getlovage.com/contact'
link Legal, url='https://www.getlovage.com/contact#'
link Privacy Policy, url='https://www.getlovage.com/privacy-policy'
link Terms of Service, url='https://www.getlovage.com/terms-of-service'
link Social Media, url='https://www.linkedin.com/authwall?trk=bf&trkInfo=AQE6mFnqx5eQZgAAAYbeawjQkwa7eOb5NRSRhfp1tNwQZx35lNkFX3wp0HmMHobGjPQveL6q-2iWzXAo9N00SBQHdxOCOvZbJsc2MN9dKfU4f-lal7dVqyiqqOaG4H5b1lJTL7g=&original_referer=&sessionRedirect=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fget-lovage%2F'
link Linkedin, url='https://www.getlovage.com/contact#'
link Facebook, url='https://www.facebook.com/getlovage'
link Twitter, url='https://twitter.com/getlovage'
link Instagram, url='https://www.instagram.com/getlovage/'
link Tiktok, url='http://tiktok.com/@getlovage'
link, url='https://www.getlovage.com/contact#'
link, url='https://www.getlovage.com/contact#'
link, url='https://www.getlovage.com/contact#'
StaticText ©2023 Lovage Labs, Inc. All rights reserved.
[441] button Open Intercom Messenger, center=(1876,1036)
image
image
Reasoning for action: I reasoned that clicking on the 'Get Started' link would be beneficial because it typically leads to sign-up information or a way to get in touch with the company's representatives. This could provide further insights into Lovage's services and pricing options, which aligns with the user's goal of making an informed decision.
Action: click(83) # Click on the 'Get Started' link to explore sign-up options or contact information.
Change Description: After clicking the 'Get Started' link, the browser transitioned from the Pricing page to the Contact page, revealing content focused on contacting Lovage for support or signing up, along with updates to the heading and paragraphs that emphasize the benefits of using Lovage's services, including testimonials and a contact form for inquiries.
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